"12 Volt 5amp psu "

12 Volt 5amp psu
Got what I ordered on time from the company. Work well will recommend the product.

"Be very cautious about the used products on sale"

The used Apple macpro product was imported/shipped after 10th June 2024. Test report placed inside the box dated Au 2023.Received the unit after paying taxes on16th June 2024. The unit wasn’t switching on for the very first time on receipt. NDC never acknowledged request and they started doubting my side asking so many questions and wanted a long video. I have obliged all their requests. Being genuine is also tough after paying a huge money but NDC never bothered about the customer. They never accepted my request to ship it back to them for warranty and delayed it by 3-6 months just to send the item back to them. After sending they just say the unit is working with a short video. My issue was random behavior in powering on and I have also requested a long video to ascertain the repair. They don’t again worried about the mistake they have done. After keeping the faith on NDC to buy used Apple macpro, by paying huge money they have made me to run for service for no mistake of mine. Be cautious or avoid buying used product from NDC.

Reply to NDC response dated 24 th Jan 2025:

All the statements are made here are true. NDC never asked to return the unit, in fact they refused my request to send the unit. All these were explained N number of times to NDC.
1. The unit wasn’t working on receipt from the day. I have request them to take back but didn’t allow. So I approached a local guy for a repair and he just remove RAM and placed back. Then the unit was switched ON. But i was not aware that the issue wasn’t resolved. The system switch on behavior was random and then the system was not alright.

Please do not respond to this mail was the statement made out of frustration that was caused to bear such unwanted expenditure due to negligence of NDC. Request not to be quoted here because it was only expression of disappointment caused by you.

Then due to other personal and official commitments, the system was not used till 26th September. Seriously I gave up to follow up with NDC for such irresponsible sale of product which cannot fulfill the basic switch on.


THE SYSTEM WAS INITIALLY DEAD ON ARRIVAL. NEVER SWITCHED ON IN A SINGLE PRESS. SOMETIME GETS SWITCHED ON RANDOMLY. AND IT TOOK LONG TIME TO UNDERSTAND THAT THE SYSTEM SWITCH ON RANDOMLY AT TIMES AND IT CANNOT BE DEPENDED FOR USE.

WARRANTY COVERAGE IS NEVER INVALIDATED BECAUSE THE MACPRO WAS INTACT AND I WAS FORCES TO OPEN COVER, REMOVE AND PLACE THE RAM AGAIN DUE TO YOUR FAULT AND I COULD NOT REACH YOU PHYSICALLY.
IF I HAVE BROKEN ANY SEAL OR ATTENDED ANY REPAIR THEN IT CAN BE. NDC HAD SEEN THE UNIT AND CARRIED THE REPAIR ONLY WHEN CONVINCED THAT THERE WAS NO REWORK. NDC WAS DOUBTFUL ALWAYS IN ALL MY MAIL COMMUNICATION INCLUDING MY GENUINE ATTEMPTS TO SOLVE THE ISSUE.

The unit wasn’t working not switching ON and it’s fact. The machine could have been used 3-4 time so far from my side. NDC SHOULD ALSO UNDERSTAND THE SYSTEM SWITCH ON VAGUE AND RANDOM AND I CANNOT RELY. WE CANNOT KEEP THE MACHINE POWERED ON ALWAYS JUST FOR THE SAKE OF USING IT. SYSTEM POWER ON AND OFF IS VARRY BASIC AND PRELIMINARY REQUIREMENT FOR USE OF COMPUTER.SO TECHNICALLY IT COULD NOT BE USED. I QUOTE NDC NOT TO PRESUME ANY OTHER SCENARIO OF USING YOUR UNUSABLE MACHINE AS AND WHEN REQUIRED SINCE THE RANDOM SWITCH ON PROCESS. YOU ARE NOT AFFECTED BY ANY MEANS LIKE ME AND UNFORTUNATE TO KNOW THAT NDC STILL TRYING TO PUSH ALL FAULTS ON ME. ALL SUFFERING STARTED ONLY WHEN THE UNIT WAS DEAD ON ARRIVAL. STILL I HAVE ONLY ABSORBED ALL THE TIME AND MONEY LOSSES OF SENDING IT BACK AND GETTING AGAIN. DID I COMMIT ANY MISTAKE?
ANSWER RO THOS QUESTION IS “NO”. ANSWER CAN BE YES IF NOT PURCHASED FROM NDC.

THE VIDEO GIVEN BY NDC SHOWS ONLY ONE TIME POWER ON WHICH WAS HAPPENING BEGORE SENDING THERE. I SERIOUSLY CANNOT BELIEVE THIS BECAUSE I HAVE ALREADY GONE THROUGH THIS SITUATION WHEN MY LOCAL SERVICE GUY COULD DO ONE TIME SWITCHING ON.


In case of test report I can only go with the report placed with correct serial number having old date and I cannot take your claim because the unit is not functioning. Test reports should be validated by you before despatch if it is really validated.

I have never asked you to quote any false value. The request was to mention the repair value since there was no sale involved and it’s clear fact here.

PLEASE DO UNDERSTAND THAT THE EXPERIENCE THAT NDC GAVE ME ARE PERFORMANCE FAILURE, LOSS OF TIME AND MONEY, DISPLEASURE, DISAPPOINTMENT AGAINST COST PAID TO NDC.

NDC AGREE OR NOT THE SYSTEM COULD NOT BE USED AT A NORMAL PERFORMANCE LEVEL FOR THE DESIRED PURPOSE OF PURCHASE AND STILL I AM NOT CLEAR WHETHER THE REPAIRED UNIT WILL FUNCTION IN NORMALCY OR NOT.

FINALLY IF ANY INDIVIDUAL OF NDC MAY UNDERSTAND MY PAIN IF THEY GO THROUGH MY BAD EXPERIENCES IN THIS PURCHASE.

"Good Products, overcharged postage"

Good Products, OK pricing and fast delivery whats disappointing is to be charged per product for postage when 3 items were all sent in 1 package.

"Great product"

Great product, value and service. Fast dispatch and delivery.

"No reimbursement for return shipment cost of faulty goods"

--update 23.12.2024 --
The shop send me a request to remove the review because they think it might mean to the wrong business. They did not even make the right thing and hope that review gets deleted in this way?

My review is correct and related to the business, you can check the shop in Ebay with "svx-online" and thier contacts.

--update 23.12.2024 after the shop repiled--
The shop made up the story and put the blame on the customer! I have checked that the part I orderd was correct!

The shop still put the words in my mouth that I had only the problem "the palm rest is not fit with my laptop". I have check that the part was correct with the model and have connected it to the mainboard, also attached it to the laptop.

Unfortunately, the keyboard did not work! I try to claim, but got refused manytimes. I sent them my laptop's service number, and already checked the part online and in the Dell official website.

I want to make things right and purchase from them in the future. But at this point, I will not recommend the shop further and will not buy anything from them again.

-----
I had internationally ordered an item from this shop via Ebay. They use their shop's name as "svx-online". I tested the item and found out that its main function was not working. I reached the shop via Ebay and have successfully returned the item. They assured me that they will reimburse the shipping cost because of the defective item, but in the reality, not. They didn't keep their own word and said "We believe that you ordered the incorrect item."

Please consider my review if you would like to buy from them.

"good service"

good service

"All great"

Ordered keyboard to EU country with pre-paid taxes. All went hassle-free and quick!

"Receive Top Quality item."

Receive Top Quality item.
Well packed & Speedy service.
Thank you.

"You wouldn't know it's refurbished"

You wouldn't know it's refurbished. Very pleased with service, communication and delivery. Super laptop.

"Still NO delivery"

Still NO delivery - very disappointing