"Wave is very easy to order with and the…"

Wave is very easy to order with and the orders are dispatched and delivered very quickly. Would highly recommend.

"Superb Customer Service!!!!"

I contacted Wave Spas last week to tell them about an issue we were having with the heating unit for our hot tub. They responded quickly and requested some additional information and pictures. I sent the information they requested. I heard back from Tom the next day (Friday) and he informed me they would send a replacement in the next 5 business days. We received our replacement on Sunday! We are in North Carolina in the United States! I highly recommend this company! Their spas are beautiful and their customer service is impeccable! They truly stand behind their products! Thank you Tom and Wave Spa!

"Great service"

The website is easy to use and explains the difference between the products well. Delivery to the channels islands was fast. The products are very good quality. The support was very helpful answering my VAT/GST query, thanks Patrick! (VAT is removed on checkout when ordering for Jersey)

"Brand new spa bought"

Brand new spa bought, taken out of box and plugged in to inflate spa and E4 fault code comes up straight away, followed instructions to clear fault and still E4 fault persists, great start not!

"Great Product and Service!"

We purchased our wave spa rigid foam hottub in May 2023 and it has been great. We had a couple minor issues, but contacting Patrick at customer service was easy and our problems were resolved quickly and smoothly. We highly recommend wave spa products to anyone looking for a good cost efficient hottub, that is exactly as advertised.

"Glorified Inflatable Hot Tubs at Triple the Fair Price"

The company mis-sells what in reality are styrofoam open-top boxes (politely referred to as 'Eco Foam Spas'), falsely claiming they are a product of greater utility and superior quality to inflatable hot tubs costing a third of the price or less. They most certainly are not and the experience they deliver (the strength of jets, aesthetics of the inner liner, external finish quality, energy consumption etc.) are at best on par with the run-of-the-mill products you could buy at Tesco in the garden aisle. Additionally, they would in no way be able to accommodate as many people as the company claims they could. E.g., the 6-person Como variant would realistically offer some degree of comfort to a couple, three people at a stretch. That being said, Wave Spas products would make great heated garden swimming pools for kids between the ages of 6 and 12 if the price tag were around 3-5x lower.

"Great to deal with"

Really great people to deal with. I would recommend them to anyone . Great service and support.

"Very professional ordered 2 hot tubs…"

Very professional ordered 2 hot tubs from them one had to be replaced Online friendly customer service

"Great item thanks"

Great item thanks

"First time using the board had a blast"

First time using the board had a blast, we got the pack so everything we needed in it can't fault Wave at all great product.