"Our first time using Go Real Europe was…"

Our first time using Go Real Europe was very positive and we would recommend them to others. The tour booklet provided us prior to departure was very helpful. And the ground transportation was flawless. We typically do not use a service provider like Go Real Europe and book everything ourselves so this was a departure for us. But it became very useful to us when our train was delayed due to obstruction of the track. I made 1 simple call to Go Real Europe to alert them to our delay and they handled everything for us - including private shuttle to hotel and notification to hotel of our delay. it was a great piece of mind.

"These travel professionals listen to the traveler."

These travel professionals listen to the interests of the traveler and build itineraries accordingly. They planned for an appropriate balance of structured tours and self-guided experiences. The hotels were excellent and well-located. Their on the ground directions to various sites were precise. All the drivers for important pick ups and drop offs appeared on time. We would definitely call Go Real Travel again for help in planning a trip.

"First time user."

First time user.. very good experience, support staff was helpful when our flight was delayed. Hotel choices were excellent.
The guided tours were personal and excellent.
They provided us with step by step directions and public transit tickets which were very helpful.
Will definitely use again

"Go Real was excellent"

Go Real was excellent. The written itinerary was clear, concise and covered every aspect we requested. The directions to and use of public transportation was easy to understand. The guides always touched base with us the evening before to confirm pickup and exactly where to meet them inside the lobby or outside on the sidewalk. The guides were knowledgeable, informative, and fun. Our guides were specific (grew up in the area)to the areas they took us. I would definitely contact this company again when I am ready to return to Europe

"Exemplary"

I cannot begin to recommend Go Real Europe more highly. They ensured that our trip was effortless and streamlined. We had not a single thing to worry over or fret about. Our first trip to Europe was absolutely perfect in every way due to their diligence in making sure that our specific needs and wants were attended to with great detail. They are SPECTACULAR and no detail was overlooked. They even went above and beyond in order to help out when we left something behind at one of the hotels. I would have made one slight change and that was in one of the hotels where we stayed. However, that was my fault, not theirs. I had a option to change this and did not elect to make a change. Don't get me wrong, the hotel was lovely and comfortable. The staff very kind, but it was just not ideal for us. It seemed massive and appeared to be a bit deserted, possibly due to the size of the place. We did not see much activity or movement about the inn and felt pretty isolated there. However, the view from the terrace was perfect.

"Wonderful September Visit to Budapest"

After requested input from us on our likes and dislikes, Go Real Travel put together quite a reasonable vacation itinerary in Budapest. We ended up tweaking the daily schedule after we arrived, and found the instructions on getting around invaluable.
The pickup driver met us at the airport just as planned and delivered us to the Hotel worry free. The Hungarian language is quite different from the romance languages with which my wife and I are familiar, but many Hungarians in the city speak English, including the hotel staff, who were very helpful in answering our questions.
The transportation ticket package was great, getting us all around the city on the various forms of public transportation, including the Soviet era yellow line running under Andrassy Ave, heading up to Hero's Square and the Szechenyi Baths. (We ended up experiencing the Gellert Baths as we enjoy seeing Art Nouveau architecture.)
Go Real Travel removed many of the typical worries travelling to a foreign destination.

"Germany and Krakow for group of 4-…"

Germany and Krakow for group of 4- Outstanding Vacation
We are the other couple from this group of four and everything that was written in the previous review backs up exactly how we felt about all aspects of the support received from Go Real. We discovered places we probably wouldn't have explored ie. Spreewald.
Also we were not used to public transit in Europe and found the detailed instructions re which tickets to buy, where to buy, how to purchase were invaluable. At the end of each day over dinner we delightfully chatted about how smooth the trip was going. Highly recommend using Go Real and for future trips. Thank you Clay and Grace.

"Managed to salvage our dream vacation no thanks to Go Real Travel"

Patricia Addiss
Recently, we booked a "dream Vacation" with GO REAL TRAVEL. While it was quite expensive, it would have been worth it had we been furnished with what we were promised. We traveled across Austria and Switzerland. We were to be supplied with an Itinerary, Hotel reservations and transportation passes, tickets and private tour guides.
Before we even embarked on our journey we noticed discrepancies after carefully examining the itinerary provided by GO REAL TRAVEL. We were missing tickets and much of the information did not make sense. When we tried to inquire as to our findings with GO REAL TRAVEL, we found it near impossible to communicate with them. When we were finally able to get some semblance of a response from them, we felt as if we were shuffled around and placated in order to pacify us and our concerns. Finally, we were told that all missing information and items such as travel tickets and maps were going to be forwarded to our first hotel. We were left having to hope that said items would appear in an unfamiliar country. While, there were some items waiting for us, not all of our missing pieces were there.
At this point we just improvised changing much of their itinerary to suit our needs and almost completely reinventing our own itinerary. Thankfully, we managed to salvage our "Dream Vacation".
Once we arrived back home we tried to no avail to address GO REAL TRAVEL, yet again, we were placated and still have no satisfaction or reciprocation of funds.

"Germany and Krakow for group of 4 - Perfect Vacation"

Germany and Krakow for group of 4- Fantastic Vacation
This is the way to go if you want all logistics managed and feel like you’re traveling independently. On a tour without the bus! Perfect Solution.
Trip for 2 couples traveling through 5 cities in Germany and Poland.
Hotels- all excellent, perfectly located to access sites and transportation
Breakfasts- all excellent sustained us til dinner
Transportation- all excellent - trains, local transit and shuttles
Tours - excellent all private- amazing not following someone with a stick and scarf and 30 people
Itinerary- excellent- we used the daily print outs so everyone could read instructions and suggestions and discuss as a group what we would do .
Clay and Grace were excellent in helping us prepare. The website is perfect for starting with an idea of locations and with the help of Clay and Grace fine tune as you nail down the final itinerary.
I would absolutely recommend Go Real to anyone and hope to plan future trips with Go real.

"Would not recommend this company"

Would not recommend this company. We booked a trip with GO Real starting in Vienna and ending in Zurich, 15 days with stays in Salzburg, Lucerne and Interlaken in between. The reason for the low rating started before our trip began and the failure of any communication and response back to my phone call messages and emails while we were traveling. Our itinerary was incomplete after I paid the full balance because we were missing train tickets and maps. Go Real promised to have delivered to our first hotel, tickets were there but no needed maps. The train tickets were terrible having us traveling at night through unfamiliar stations and missing out on beautiful, Austrian and Swiss sceenery. They were not available to fix or adjust for us, we were out of pocket over $400 euros to fix. After being home now for over a week, they still refuse to respond. On a positive note all the hotels were what we requested, very nice and helpful staffs, all 4 star. Getting breakfast every morning was fantastic although for some reason, not included at the last hotel in Zurich, another $170 out of pocket. The tour guides who were booked was fantastic but should have been at all sites, not just 2. Again we believed this would be included but no response back from Go Real. Please do not apologize, this does not help after the fact. We depended on Go Real and were let down. There were several inaccuracies regarding travel directions in our itinerary, route numbers and more. We remained flexible and open to changes knowing things, names and places do change especially with ongoing construction projects and more. We found that the itinerary was not that useful or a good value considering the amount of $ paid. Better, any communication would have really helped us during our trip. Do yourself a favor and choose another company for your travel needs.