"Great Product and Customer Service"

The product is great and was easy to download. I received a prompt reply to several questions I had before ordering.

"Quick response and solution for my…"

Quick response and solution for my issue.

"Everything is there just as you would…"

Everything is there just as you would expect in a shop manual but it is missing an an index that ties the page number of the pdf to the section in the manual

What I did was take about an hour and made my own in an excel/word/txt document. It requires some upfront time but it will save a lot of time in the future.

"None of the hot links work in the…"

None of the hot links work in the manuals. They blame it on the car manufacture. I know thats not correct. Hate companies that are dishonest.

"Great manual. Worth every penny"

The document which I bought is as expected...and more. Worth all the money.

"Great experience with Factory-Manuals"

Great experience with Factory-Manuals! I first purchased the repair manual for my vehicle. There was a problem with a few of the hyperlinks. I emailed their support and they quickly responded and corrected the problem. I have since ordered the parts manual and wiring diagrams. I highly recommend Factory-Manuals!

"Fast and Easy delivery"

Fast and Easy delivery. Exactly what I need to make a few repairs on this vehicle.

"I can't recommend these guys enough"

I can't recommend these guys enough. My car was made in Poland, sold in Australia by a manufacturer that no longer exists, with manuals now only available out of America. Despite that Factory-manuals.com dug through the complexities of identifying my engine and obtained the correct manual for me. They were communicative, responsive, and persistent - I couldn't be happier. Thanks very much Factory-manuals.com!

"Persistence pays!"

After a bit of frustration with TIS and after a good deal of help from a Tech person at the Factory-Manuals web site I was able to open, view and actually use the manual for my 2020 4Runner.
Excellent service and help.
Thanks folks!

"None Better"

Have bought 3 manuals (and counting) from this vendor. q5, panamera and a8. As a former Audi Tech, do know this is as good as it gets short of factory support. Incredibly fortunate to have this service available to the public - and at a killer price.