"Good idea needs work"

Overall I do feel this is a valuable service and I think there is much room for improvement. Decided to order a Thanksgiving meal for my son. Order was placed on 17 Nov 2020. Five days after I placed the order, my son informed me he had not recieved anything from send a meal. Sent a message to them asking for help. Fairly late the following day, I had not heard from them. I called the only number listed and spoke with the representative who told me the email would be delivered that day. He did recieve that email to pick his meal, but why does it take six days to send an email? His Thanksgiving meal will not be delivered until 30 Nov 2020. Whats the point in offering a Thanksgiving meal if its not delivered on time. If the web site states meals will not be delivered until 2 weeks after the initial order is placed I sure missed it. If you order from them make sure you have enough food to eat in the house. You'll starve before you food gets there. WIll NOT Recommend this service to anyone.

"Bought Thxgiving meals for my older…"

Bought Thxgiving meals for my older sons since we couldn’t be together this year. They loved the food and we had a lovely virtual meal together. Highly recommend.

"The meal never arrived for…"

The meal never arrived for thanksgiving. I will never use this service again

"Missing item"

Food is good. I am
Still missing the BBQ ribs that cost $79.00. I hope it is coming in a different shipment. Thanks🤷🏽‍♀️

"I ordered a meal to be sent to my…"

I ordered a meal to be sent to my sister for Thanksgiving, a day later in my email they said the order had to be reimbursed because they had no more of the one I had ordered. I again went in and order another Thanksgiving meal to be delivered to my sister in Pittsburgh, see she lives alone, and with this Covid outbreak and restrictions on traveling, she is unable to make it home. This is our way to make sure she has all the trimmings of a Thanksgiving dinner, so this time all seemed to go through, and hopefully it makes it to her house on time. I have sent these meals for the past few years, and have heard all good things about it every time. Keep up the good work!! Thank you for helping my family make my sisters holiday a little brighter!

"It would be “0” stars if I could."

Accepted my order, then subsequently canceled it. So now we have no Thanksgiving dinner. Not a way to do business.

"Sent the meal to my mother"

Sent the meal to my mother. It arrived a day earlier than originally planned. All looks great!

"My experience was ok"

All of my items were from Omaha Steakhouse. When looking at their website, I saw I could have ordered directly from them and saved $9 even including their shipping cost. But, I received an extra box of dessert and franks so I'm okay with that.

"Great Food"

Arrived earlier than noted so that was great. Such easy prep. The food was delicious. Excited that I was able to split in two so now I get to enjoy all over again. Only thing I wish was provided was au jus sauce.

"Nice prices"

Nice prices. Arrived a day later than we were told it would. It was no big deal because it's still before thanksgiving but I told the gift recipient to be on the lookout all one day and nothing came. And then it didn't come til late the afternoon the next day. Why send an email telling people when it will arrive if you don't really know?