Steven Stone
Georgina Wilkinson
"Thank you to Molly at the Cheshire…"
Thank you to Molly at the Cheshire branch and the team for all their hard work! We wanted a 2 week 3 day turn around and Molly pulled all the stops! We didn’t think the ring would be able to me hallmarked, but the team even managed to do that! My ring is stunning, Molly took her time, answered all our questions and I couldn’t be happier, my ring is perfect! Thank you for helping us choose our perfect engagement ring! We will be back for our wedding bands!
Georgina & Chris
mark trueman
"Amazing Experience from start to…"
Amazing Experience from start to finish! Couldn’t recommend these guys enough. Was really pushed for time as wanted to propose while abroad and after shopping around the high street jewellers and not being able to find a decent quality ring at a reasonable price Steven Stone came through and went above and beyond to make sure this was ready before we left the UK. Another thing to note was the quality of the ring, the diamond was by far superior to anything that was on offer even from Beaverbrooks. I got a better carat, colour and clarity for a few hundred pounds less! Finally communication from start to finish was excellent from multiple members of the team Molly and Max thank you! We’ll be back for the wedding bands for sure.
Julie
"Steven Stone jewellers is amazing"
Steven Stone jewellers is amazing. They are knowledgeble and very honest. The ring is beautiful and superb craftsmanship. 5 stars.
Joe Langdale
"Unfortunately for me not a very good experience"
Unfortunately for me not a great experience, everything up until recieving the ring was great, since recieving the ring the stone has become loose twice now, we took it in to see them and we basically got told they didn't know why it was loose or how it got loose or if it would again, clearly its a design flaw as the claws that are supposed to hold the stone in place clearly dont. I have spoken to a jewler and he said they should of been slightly bigger or be fixed by another method (I cannot remember now what he said) as the stone is round.
Also the communication and customer service weren't great either, I feel like once the money had been handed over they washed there hands of the issues.
Caroline Impett
"Excellent company"
My now fiance and I had been looking at rings on the high street jewellers and tbh they were ripoffs. I contacted another online company with good reviews and was surprised at the poor service. It was then I found Steven Stone Jewellers. I found a ring on Steven Stones webstite that was better in carat, clarity, colour and cut that the others and it were in stock. However, when we tried to buy it, the websiyte showed 6 weeks for delivery. I contacted them and another compnay. David from Steven Stone was extremely propmpt to reply. He explained the ring was out of stock but asked me to give him a few hours. Sure enough, he managed a set expectation and within a few hours had responded saying that while the ring was out of stock, the London office had the mould ready and could source a diamond and have it ready for us within 3 days (2 days ahead of our deadline). They made the ring and kept us fully informed. It arrived ontime in a beautiuful box and the ring is gorgeous. I would definatly recommend this company.
Caroline Holt
"Thank you David @ Steven Stone"
We can not recommend Steven Stone jewelers highly enough, particularly David at the Hale branch. Just collected a diamond trilogy ring today and we are truly delighted. The service from start to finish was excellent and the whole experience of choosing diamonds with expert help was a joy. We were made to feel so comfortable and nothing was too much trouble. There really is only one place to buy diamonds and that’s Steven Stone. Thank you to Molly too for setting up the appointments.
Caroline & John
Laura
"Excellent service. Thank you Molly"
We went to Steven Stone for my eternity ring as my husband had previously bought my engagement and wedding ring from there. I went in with an idea and came out with a totally different ring! We had a consultation with Molly and she listened to how i wanted this ring to represent my family. She suggested what stones to use and even helped us design it. I'm over the moon with my ring and it represents everything and more that i wanted it to.
I 100% recommend Steven Stone as there is no hard sell, you are listened to, make to feel very welcome and the consultants are definitely experts in their field.
We will be back again for another piece of jewellery....one day :)
Mandy Davis
"Excellent customer service again"
Once again, I know why I choose to buy my diamond earrings from Steven Stone. They know how to treat their customers right and the earrings are beautiful. The staff were also very mindful of observing social distancing rules which made the choice to shop with them even easier.
Samantha Chase
"I would highly recommend anyone who…"
I would highly recommend anyone who wants to purchase their wedding bands or engagement rings from seven stone. We had a great experience with Robert from the London branch. We not only purchased our engagement rings but we also purchased our wedding bands this weekend. Highly recommended. The service has been great from start to finish. The quality of the jewellery is really good. We are looking forward to receiving our wedding bands within the next 4 weeks.
Jtw
"We as a family have regularly used…"
We as a family have regularly used Steven Stone as they offer something different both in terms of the jewellery and the service they provide. Both are first class and make the purchase a very enjoyable experience in a convenient location.
We will continue to support their business as they provide exactly what we want. This has led us to recommend them to our friends who are looking for “that something different piece”. We know they won’t be disappointed.
We look forward to continuing to deal with Steven Stone.
John and Sallyann
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