"I am disgusted by the attitude and…"

I am disgusted by the attitude and behaviour of this casino I said to the bouncer why leaving the casino will your remember me as I left to get food but my mum inside the casino had my Id he said yes I was denied entry to the casino after he has just told me I would be aloud back in as I need my Id knowing full well he just let me out then a group of about 15 white girls walked straight in with no id needed and I said to him how come you just let every single one of them in but not me after you just allowed me to leave and said I would be aloud back in he didn’t have an answer discrimination at it’s finest I was on my sisters hen and they ruined it customer service is non existent in this place if you look a certain way in 2022 this shouldn’t stilll be happening also that night they didn’t allow my 3 mixed race friends in after they had paid £100 a ticket to see magic Mike saying they was too drunk and clearly hadn’t drunk a drop of alcohol yet

"slightly seedy. it's a casino, 24 hr open, so..."

things have not changed inside, still slightly seedy. very nice staff though. want to see the rooftop, though.

"James did not let us in he was rude and…"

James did not let us in he was rude and was very strict in letting people in. If there were not rich he didn’t like them.

"Good foods and drinks"

Good foods and drinks, price was good, thanks

"Had a fab birthday meal & drinks here!"

Had a fab birthday meal & drinks here!! a Big thank you to all the team for making it special.

"A big thank you to Paul for making me…"

A big thank you to Paul for making me so welcome and counted at Hippodrome

Thank you so much for your generosity, my belated birthday present, as you so kindly put it
We enjoyed the dinner

"Totally awful"

Awful customer service, not interested in their customers at all. Part of betway, stay clear of this company