"Great company"

they have a good selection, decent prices, and very quick shipping. I have been buying from them for many years.

"Smooth timley exchange process"

I ordered insoles that I believed to be flat from reading the description. It was hard to tell from the photograph provided, but they had a slightly indented contour for the heel and a slightly raised arch. I need flat insoles in my shoes to work with my prescription orthotics. I sent the insoles back for exchange. Customer service has been great to deal with. They contacted me in a timely fashion to get payment information since I had paid with paypal and my exchange order is currently on the way.

"No complaints"

No complaints. All items arrived as described and within the expected delivery window.

"Power step Pinnacle Plus are best…"

Power step Pinnacle Plus are best insoles I’ve ever been able to find anywhere.

"Good experience"

Fast, good prices, good products

"I was unable to get an order previously…"

I was unable to get an order previously declined because my zip code was transposed to go through and called the customer service number. Both times agents were helpful, especially the man who put through my stalled order when I couldn't click on anything to "Place Order" after I corrected the transposed zip code.

"Great prices and speedy delivery!!!"

Great prices and speedy delivery!!!

"I found the exact pair of inserts right…"

I found the exact pair of inserts right away and they were shipped to my hone in like 2 days!!!

"I placed which was expediently delivered"

I placed which was expediently delivered

"Excellent customer service."

I received excellent service from your rep. Alexis Johnson. She was very friendly, very professional, and knew all the info on all your products. She was extra helpful in that she really listened to my problem and was able to suggest a certain insole to try that would replace one I used to use that is no longer made.
She's the best customer service rep. I've ever encountered.