"Poor product"

Interestingly, I just received an email request for review on a product I purchased almost 2 years ago at MOTD (2015). The M7 sales folks on Vendor Alley were nice enough. I purchased a carbon fiber hood scoop-relatively expensive as hood scoops go–and made one mistake. My mistake was not taking the hood scoop out of the plastic wrap until about one week after I got home when I was ready to install it. The carbon fiber was poor quality and the visible seams actually had fiber pieces extruding through them. Not what I expected for a $400 piece of carbon fiber. I called them on the next business day (Monday) and was informed that no carbon fiber pieces could be returned. Period. They would not even research my purchase etc. (I had also purchased a Wagner sport intercooler from them that week). This was approximately 10 days after purchase and, again, the piece had not even been installed on my vehicle. This was not my first purchase from M7 but has and will be my last.

Doug McCormick
Greenville, SC

"Always very helpful is you have a problem."

Very good products and always sent very quickly. Web Site is very good and caters for all aspects of the item you intend to buy. For instance, it has a learn more page, has a download fitting instructions and you can also see a video on how to fit the item you have bought. Always quick to reply by email to any queries you might have with regard to what you intend to buy.

"Awesome service"

The manufacturer messed up and put the wrong part in the right box and shipped it to M7 and then to me. After calling M7 to explain my concern they immediately shipped me the correct part. They didn't even wait to receive the wrong part back from me. Really satisfied with the customer service.