MyFlightSearch
Customer
"Garbage site avoid"
Booked May 2nd for a trip to Vegas on June 14th. Got an email on June 11th stating reservations were cancelled, a full refund will be made in 6-8 weeks. After calling customer service 5 times, because I was hung up on each time, for asking to speak to a supervisor. I managed to figure out the following. According to the customer service representatives there was a glitch on the day we made the reservation and all flights were cancelled. But for an extra 800.00 we can reschedule for the same time and dates. Translation: the flight was " booked to capacity"and lost our seats to someone who is willing to pay more. We received an email 20 minutes later, stating they have cancelled our reservation based on the agreement in our conversation and the refund is now being processed. First, nothing was agreed to because I was hung up on multiple times. I was not even swearing at them. Second, it to seconds for the funds to come out over a month ago, why is it going to take 6-8 weeks for the refund. 3-5 business days I get, but a month and a half?!? Avoid these charlatans, unless you want your money stollen
Julia Renkema
"We booked flights with a credit card"
We booked flights and the credit card was billed over two months prior to the flight. The evening before the flight Spirit Airlines sent us an email saying that they were not paid for the tickets by Myflightsearch so they cancelled them. We rebooked for an additional $400 directly with Spirit. The myflightsearch person said we would be refunded no later than 60 days which has come and gone. Calls to the company have gone no where. Is there no agency that can hold them accountable? Is there no way to be prohibited from being able to sell tickets for airlines? Is anyone doing a class action suit against this company?
Joe Patrick
"Scam Website!!!"
I'll make this as short as I can. Bought a ticket through myflightsearch.com for an American Airlines flight, paid by Credit card. An email was recv'd and said the flight was cancelled. We called for a refund and they said 2 wks for processing, then they said 1 month, than they said up to 3 months. Never recv'd a refund. We than called our credit card company reporting them as fraud and they are researching it. I think this site and others like it are all done by the same scammer(s). We did rebook thru American Airlines and all went well. BEWARE!!! I suggest if you use this service you will get scammed so write one letter to these agencies and explain the situation/scam: the Better Business Bureau, Attorney General, FBI, Internet CrimeComplaint Center, Federal Trade Commission, Consumer Complaints, Credit card agency; if you paid by credit.
Angela Hamm
"They are total scammers"
They are total scammers! I booked a flight and bought cancellation insurance! I had to cancel the flight and I have called 3 times already and every time I give them my cancellation number and then they put me on hold for a long time and give me a different date that I will get my refund and I am still waiting. Now it is supposed to come May 24th but I don't expect to see it! I am out $650 :(
Lynn
"I had most disappointing experience…"
I had most disappointing experience with myflightsearch.com. It is a scam. When I tried to cancel my ticket I realized it was an invoice but no legitimate booking number.
1. I never received my e-ticket --they suggested it was in my junk/scam email.
2. I bought the refundable booking insurance and when I tried to cancel my ticket without explaination they said it was non-refundable.
3. Tried calling 3 times, and when I get an agent the line drops
4. Sent numerous emails to customer service and received one line, unhelpful responses.
Founder and CEO: Senthill Ramaraj
4045 Spencer St Ste 408, Las Vegas, Nevada, 89119, United States
DO NOT USE THIS SERVICE.
Sherry Barner
"100000% a SCAM"
100000% a SCAM. I click on the myflightsearch link on accident. Had typed in Silver Air and this was the site that came up, did not even realize I was not going to the Silver Airways site. (I totally take responsibility for my carelessness). Anyway, book the flight and my card was immediately charged. The big problem comes when I never receive my etickets. I called myflightsearch and asked, they assured me that I should receive them in a few days. Almost 3 weeks since I booked and about 15 days before the flight, I called and asked where my etickets were. I was told that before they could book the flight, the tickets went up over $1000. In the meantime, I was on Silver Airways direct site and flights for the same exact flight were still available and were right around the same price (maybe a couple dollars more) but certainly not $1000 more.
I told them I would certainly not pay $1000 more for those tickets and that they need to credit my card. While I waited on the phone they sent me an email saying that they would process the credit. Now 45 days later, I still have not received the credited. Call again today and I am pretty sure the same guy I talked to all the other times (so it is probably just one guy running this whole scam) told me I would receive my credit in 15 days. When I asked him to send me another email regarding his last (empty) statement, he told me some other department would have to do that and when I pressed him for an email right away he hung up on me.
I have filled a dispute with my credit card company and hope they can refund my money.
I really hope enough people will file complaints and get this site shutdown, but I think these people are way too slick.
sam buck
"They cancel flights and make up reasons…"
They cancel flights and make up reasons why the flight is full. The flight isn't full, I booked another flight on the same plane. This guy Dave is a ripoff artist. And they won't refund your money for 6-8 weeks
Marco Antonio Barbosa
"Tengo esperando una devolución desde…"
Tengo esperando una devolución desde diciembre por Unos vuelos que me cancelaron sin razón alguna un di antes del viaje y no se me notificó ! Estamos a mediados de mayo y mi devolución de 1200 dólares aún no se ve reflejada llamo y solo me dicen que en una semana quedará sigo sin respuesta a mi asunto FSON941904
sally newbold
"We booked a flismght and they took our…"
We booked a flight and they took our payment and then canceled our trip.and we were stranded at airport could not get another flight that day and booked from another from Hawaiian and found out they canceled our trip home scammed
Mereeta Figarado
"Fraudulent company who scam you and take money"
I booked ticket and they never issued one so I canceled and was told refund will be issued in 30 working days and now it's been 3 months.
Agents hang up on you when they see why you are calling
No one responds to email
They are purposely doing this and cheating people by taking their money
Their feedback email and customer service emails are a joke. No one care about customer or their money
Superior never pick up call when escalated. Agents arranged call back but supervisor never called me.
They take money and do not issue ticket so they choose to ignore you completely after getting money from us.
They ignore your calls and emails
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