"Is this for real"

Is this for real? I bought this ticket for a friend and have spent several hours searching for a flight confirmation to purchase the luggage. This was not worth my time for the few dollars I saved on a flight. I have no flight confirmation number and can't find it anywhere. They say they will send a flight confirmation and ETicket within 24 hours but I will cancel my credit card before then and start over with a real trusted site. I called customer service and you have to leave your name and number on a voice recording. OLD SCHOOL and red flags!

"NOT HAPPY DONT USE"

UNHAPPY!! DONT USE THEM!! THEY ARE MORE EXPENSIVE THEN GOING RIGHT TO AIRLINE AND LESS CONVENIENT! Go straight to the airline site, unfortunately we’re not good with this technology booking so we thought we were dealing with the airline exactly. We’re now going to have to wait up to 48 hours to get our E ticket to then book the seat, do baggage check and there was no place for us to enter our pre-TSA check number as we are retired military. Moral to the story don’t use them they’re more expensive and less convenient

"My wife’s flight was cancelled from…"

My wife’s flight was cancelled from Spokane to Phoenix on American. They offered her instead to fly form Spokane to Seattle on Alaska Air. This was first leg of 3 a leg trip to Wilmington NC. I had to call Alaska Air to get her seats (1st leg) as American could not pick seats on another airline. I googled Alaska Air, called the number, they answered as ALASKA AIR! Then they offered to go into American Airlines system and offered upgrades for bigger seats more leg room. This was for Seattle to Charlotte and then Charlotte to Wilmington (which by the way is a small American Eagle! no premium seats on this leg.!) We were charged 589 !!! American charges 37.00 per flight. With only this leg eligible, cost would be 74.00 (37.00 x 2) This scam Artist of an agent said plane was full and the two seats they would have had on that 2nd 5 1/2 hour flight , had we not purchased upgrade, were not together and were middle seats (also a lie). My wife went to American gate at Seattle. and agent said American never charges that much !! And there was plenty of room on plane- This sham of a company lied about everything !! We are taking legal action against them - my father in law is Attrney General !! They are in big trouble!!

Like clock work, and all the other reviews, they replied with the “assure you” and how above board they are... let’s see how assured they are when they are brought up on charges ! They have 24 hours to credit my wife’s card… They should’ve chargers 74. They charged on the leg of travel that was an American Eagle flight from Charlotte North Carolina to Wilmington North Carolina… I’m the fool who fell for it! Don’t listen to their replies they are a scam they will absolutely take you and misrepresent themselves don’t let their canned responses fool you for one second!

"Rebooked"

Flight was cancelled, relatively smooth rebooking.

"Defrauding people, like my mom, out of $4202 on a $200 plane ticket."

Defrauding people. My mom booked a ticket on this site after googling "United" instead of typing united.com. Her ticket was more expensive on the site and she used debit card. Next day, there was authorization for $4202 on her checking account. Go to sitejabber.com -- there are TONS of the same reviews. How has no one gone in to stop this company?

"Alex was extremely helpful when setting…"

Alex was extremely helpful when setting up our luggage, since we couldn't online

"Eric5164"

Erick was very helpful and very patient thank you for your service.

"Booking"

I have a great service coming from Peter with employee no.2052 and help me a lot in my concerns. Looking forward for the same service in the future with Peter.

"Nathan"

Nathan - Was very patient and helpful in our situation

"I got the best service from Abin!!! Booking number was: 308768/This was regarding trip to Los Angeles"

Abin at ext 5073 was amazing and solved all my problems for me quickly and efficiently!!!! So impressed!!! I haven’t had such excellent service in years!!!!!