"Would recommend "

Very nice atmosphere there, really would recommend to others, who are travelling to france

"Das Haus ist super ausgestattet und der Garten lässt Herzen höher schlagen."

Das Haus mit dem großen Garten, der Terrasse und dem Pool sind einfach zu genießen. Die Umgebung ist ruhig und die Leute von Chauvé sind sehr nett. Wenn man Fragen hat kann man sich jederzeit an Denis oder an das Guest-Adom-Team wenden und bekommt umgehend Hilfe. So haben wir unseren Urlaub sehr genießen können und die 3 Wochen sind zu schnell vergangen.

"Le meilleur appartement à Laval"

De l'enregistrement au départ, c'était parfait, l'appartement est magnifique, il a tout ce dont vous pourriez avoir besoin, les chambres sont belles et vous pouvez avoir l'intimité que vous souhaitez, nous y retournerons certainement !!

"Les photos du bien sont trompeuses"

Les photos du bien sont trompeuses.
Le ménage n’était pas fait ( malgré une facture de 100€ pour cela )
Linge sale dans un panier, machine non vidées . Chaussettes sales sous le lit , protège matelas plein de poil …
Difficiles échanges et puis plus rien .
Pour ma part je ne réserverai plus avec eux !

"Lovely place, designed with taste!"

We've had a great stay in Saint-Hilaire-de-Riez. Lovely house, well equipped and designed with great taste. We loved the peaceful premise, big and quiet. The few times we had a question we were helped quickly and with great service. We highly recommend this place!

"Merci beaucoup pour ce merveilleux…"

Merci beaucoup pour ce merveilleux séjour, la maison est très grande, décorée avec goût, un lieu de calme absolu, la nuit vous êtes inondés de plus d'étoiles. Nous avons passé un merveilleux séjour, nous nous sommes très bien reposés et nous serions certainement heureux de revenir.

"Amazing accommodation in a beautiful…"

Amazing accommodation in a beautiful location. We could not have asked for more. The house was well equipped with everything we needed for a thoroughly enjoyable and relaxing break.

"Amazing villa and service"

Amazing villa. Professional service and support. We had the best time visiting with our two young sons from the UK. Thank you

"Réactivité et professionnalisme car…"

Réactivité et professionnalisme car j'ai eu un premier souci sur un appartement qui a aussitôt été réglé et remplacé par une solution

"Expect Problems!"

I booked a gite in Pornic via the VRBO website. However, the booking and payments were processed by Guest-Adom.

Eveything was going smoothly until I received a text message asking me to confirm our linen requirement and the charge. I'd already confirmed with Guest-Adom that linen and towels were included in the VRBO price which it agreed. I now had to query this again and received an apology and confirmation that this was already included.

A few days before arrival I had my credit card debited for £70 without approval or prior notification. This was for the tourist tax which, like the linen, was already included in the VRBO price. Guest-Adom had my card details for the breakage deposit but should not have used it for anything else.

So another message to Guest-Adom who again apologised an agreed the tax was already paid. I received an immediate refund to my card.

Finally, a few days before arrival, I received a text from Guest-Adom's local representative who said he'd be meeting us and asking for our arrival time. I replied with an anticipated time that I'd update a few hours beforehand with a more precise arrival. I sent an update text a few hours before we arrived, at the expected time.

After waiting 30 minutes I sent another text asking if someone was arriving with the keys. I received no replies to any of my text messages. Then after waiting an hour, I tried to contact Guest-Adom by phone to no avail. Just got an answer phone. I then tried VRBO which was not much help as I was just given a phone number, the one I'd already tried.

Having waited 90 minutes, after a 7 hour journey and in need of a toilet, a Guest-Adom representative arrived, But not the person who'd contacted me by text messages.

Our gite was fine but the "Welcome Pack" had less items than stated in the Welcome Book. Not a big issue but in view of all the other shortcomings, it didn't reflect too well on Guest-Adom. Especially when it charges the property owner a very large commission!

I've been renting holiday accommodation in France for over 40 years and this was the most problematical booking ever. In future I'll avoid any property that's managed by Guest-Adom. And by reading other reviews, one can see why.