tropicalplantsuk.com
Tia Whitford
"Healthy plants packed well"
I ordered 18 x Primula Acaulis (Primroses) mixed colours they arrived very quickly and so well packed every pot secure and plants looking so healthy.
Ellie Sussex
"Where do I begin?!"
Where do I begin?!
Not only did they send me a diseased plant they also wouldn't give me a full refund.
Absolutely shocking a professional plant trader would send a plant dripping in thrips which could have contaminated my entire plant collection.
And to be offered not a full refund is diabolical.
In response to your reply . You took over 10 days to respond and that is not ok. As for sending the plant back that was dripping in bugs. I wouldn't ask my mum to spend her time boxing up a plant that needed to go in the bin. An why on earth would to want to have a diseased plant in your warehouse!
So yes I wasn't pleased with your extremely poor customer service! You sent a faulty unusable item, why should I have to return it when you had clear proof of the photos of all the thrips on it!. You are lucky I didn't go to the bank to do a charge back! This item wasn't fit for sale and you know it. Carry on ripping people off, you won't last long in business.
Id suggest you spend less time arguing about your poor service on trust pilot and more time looking after your diseased and infested plant stock!
Mrs Audrey Measures
"Plants for Christmas"
Plants received on Christmas Eve, only 2 days after ordering. Well packaged and delighted with variety and quality of plants. First time of ordering from this company and wouldn't hesitate to buy from them again. Happy Christmas.
Ann Scott.
"Two orders received this week"
Two orders received this week, one after only one day from ordering. Beautiful strong, healthy plants, eager to grow!
This is my first time of using this nursery, I am most impressed with both the quality of service and plants which were securely packed and arrived in perfect condition. I have no hesitation in recommending this company unreservedly.
Thank you.
Marion
"So fresh even after their travels"
I have just received six fantastic plants. Quality is great, they are fresh and look lovely. I am so pleased with them. Very reasonably priced. I will be buying more. Thank you
Rachel Jamieson
"Can't recommend highly enough"
Can't recommend highly enough! I contacted Tropical Plants UK for assistance sourcing plants in bulk for two large conferences. They went above and beyond to give recommendations and discuss options, the plants arrived very quickly and looked great. The team was also really friendly. Would 100% use them again!
M.D Reading
"Very happy with order. "
Plants all arrived in good condition and all a good size.
Popa Alina Mihaela
"Update on my review"
The thai constellation plant that i received first from them had a problem and start dying few days after receiving it but after reaching out to them it was sorted out. I got a new healthy plant which is doing great. Kayleigh was super helpfull and kind.enough to send me a new one . Thank you so much i appreciate the gesture .
Steve Elliott
"Strong and healthy."
Plants were in excellent condition and suffered very little shock when transplanted immediately. Acclimatised well.
Word of warning though. Try to order your plants by Wednesday at the latest. I ordered mine on a Thursday and missed delivery next day so they were held in darkness over the weekend.
Testament to the plants strength.
Diana
"Plants were if a very good size and…"
Plants were if a very good size and quality
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