"I highly recommend James"

I highly recommend James, he is very helpful and very professional, my devices arrived very quickly and everything in perfect condition, James always kept me informed and followed up on my shipment, I am very happy and grateful

"Brilliant seller you can depend on"

Brilliant seller you can depend on. Great price ...after sales support is second to none. Highly recommended!

"Bought a formovie theater"

Bought a formovie theater , my first projector and was so easy to set up and the picture is amazing , great customer service also .

"Ordered a Formovie Theater via ebay"

Ordered a Formovie Theater via ebay, they clearly explained that it comes from China (being that it's a Chinese brand and is manufactured there, that's not exactly a surprise).

The sellers communication was very good, kept me apprised throughout from placing the order, to delivery, to dispatch and customs.

I have been an ebayer for 15 years and never had such a smooth experience as this ordering from China.

P.s Seems to be some malicious reviewer making false negative reviews under pseudonym's on here. Please pay no attention.

"I did not receive an item more…"

I did not receive an item more expensive than 3000 euros After a request for a withdrawal of money, they are asked to make additional payments.

"Très heureux d'avoir commandé mon ampli…"

Très heureux d'avoir commandé mon ampli
Tonewinner AD-7300PA+ chez Projecteurs Phoenix AV .L'entreprise est sérieuse, elle répond bien aux demandes et est prête à négocier.
Le produit correspond à ce que je voulais et il est arrivé en bon état. La livraison a été très rapide depuis la Chine vers la France avec un bon suivi ( FEDEX ).

"All good"

All good, i ordered from norway, the produkt took just a few days to arrive. Seems like good customer service to

"Got the R1 projector in 5 days"

Got the R1 projector in 5 days. Very good seller and answers all questions. Thanks for the suggestion.

"A Top Class Customer Service from Phoenixprojectors!"

I recently bought a Tonewinner AT300 from Phoenixprojectors/ James.
The AV processor arrived with no delays, well packed with a fast delivery, well ahead of Christamas as intended.
I unpacked and installed my new AV processor in my Hometheater system. Unfortunately my unit had a high frequency whistle in the surround and surround back speakers. After several tests, I realised that this wasn't most probably caused by cables or ground loops, as I suspected,but by my my unit, as this whistle randomly went away for few minutes without any apparent reason. Even during the Christmas vacations, James answered all my messages and arranged a new unit shipping to me even before I returned the defective unit.
James was always very quick to answer and super polite. He always made me feel supported.
What a great Service! What a person! caring for his customers in a way I've never found anywhere else!

Buy from him with Confidence!

Alessandro from Italy

"Purchased a 120” VividStorm UST ALR…"

Purchased a 120” VividStorm UST ALR rising screen. This was the first high value purchase I’ve ever made on eBay and so was a little nervous. Before committing I made contact with Phoenix and discussed options with James. I found him very helpful and so proceeded with my purchase which arrived direct from the manufacturer within a week. Unfortunately there was a defect but James was quick to respond (out of hours). James contacted VividStorm immediately. Without argument a replacement was arranged within 24 hours and received within a few days. With regard to the screen, it is fantastic, been watching movies and box sets every night. With regard to Phoenix/James I can confidently say that the service provided is second to none and easily better than many high street chain/department stores. If you’re thinking about buying from them then you can proceed with confidence.