Handy Cleaners
Frederik B
"Badly done"
Badly done. Poor complaint handling. Very bad experience overall. Paid for 3 floors. They barely cleaned 2. They've also ruined my countertop which will have to be sanded and refinished to a great expense. I've asked them to cover this but the information has been "passed to management" and we have not heard in months.
They also stole what little cleaning supplies that we had so we couldn't even finish the job for ourselves.
Sajid
"Decent job of cleaning / Poor attention to detail"
Decent job of cleaning. Very little attention to detail. Cleaned main parts fine. But many nooks and crannies were left untouched.
Communcation was difficult as they kept saying its impossible to clean in the corners and under radiators. Then when pushed on this, they would start cleaning those areas. It was a slog.
Thomas Forcier
"Stole my Items and are denying it now!"
Stole my Items and are denying it now!
JS London
"Poor attention to detail and expensive…"
Poor attention to detail and expensive too.
We booked Handy Cleaners for deep clean of a flat when it was empty before we moved in.
The job was not very good, pretty superficial and by no means a 'deep clean'. We were disappointed, they offered to return to have another go but by then we had moved in with all our stuff. No refund of any of the £200+ we had spent, and a poor attitude regarding our concerns.
They may be able to offer good regular cleaning, but it seems for a one-off job they will take your money and run!
Find someone else if your cleaning needs to be done right first time. Other reviews mention similar issues.
Owen Pyle
"Okay but not perfect"
I read lots of good reviews about Handy Cleaners when I was looking for a deep clean of my new house, so booked them for the job to come at 9am on a Saturday.
The cleaners were two gents. They turned up 40 minutes late, though I did get a text from someone (after the booking start time) telling me this. They weren't very friendly and weren't interested in listening to specific requests I had for them to focus on, instead laughing and joking in a foreign language. However they did start cleaning as soon as they arrived.
We left them them to it, coming back a few hours later. They were finished and packed up when we returned. I did a quick walkthrough and on the surface everything looked ok. They'd done the basic jobs but I felt pressured to let them get off as they were waiting by their car.
However after they'd gone and in the preceding days we noticed lots of bits missed. For example a big stain on the kitchen floor, cobwebs in corners of rooms, some shelves and cupboards not wiped down, dirt down the side of appliances. There clearly hadn't been any attention to detail. I don't expect perfection but in a deep clean, I'd expect the little things to be done.
Ultimately the house was in a much better state than before and is now liveable, so I'm giving 3*s, but it could've been better and I probably could've got the same result if I'd just paid my much cheaper weekly cleaner to do the job.
Sam
"Expensive and not very good."
Expensive and not very good.
We booked Handy Cleaners for an end of tenancy clean and we were very disappointed.
£250 for six hours of cleaning, with many things missed.
Look elsewhere!
customer
"Excellent service"
I used them last year. They are very good and professional with their work. I have booked again for my carpet cleaning
Vilas
"Wonderful cleaning of entire apartment"
I had 2 bedroom and 2 bathroom apartment that was in a really bad state. Thanks to the wonderful team for overall a very good cleaning of entire apartment. Really happy with the team, thanks guys 👍
Jane Kersley
"Great Job"
I used this company for cleaning my rugs and the technician they sent was excellent. He did a great job, and my filthy rugs looked like new. He was on time and very polite. I would definitely use this company again.
Carlos Hagi
"One happy customer!"
One happy customer!
This company were the cheapest of 3 quotes and gave an amazing service. Plamen went above and beyond, worked very hard (lots of cat hair to deal with) was very easy to deal with and the result was fantastic. Would definitely recommend.
Widget Preview
Add to your site