"Easy to use website"

Easy to use website, fast and clear customer service.

"The video training was accurate and up…"

The video training was accurate and up to date!

"Moz customer service is next to none"

Moz customer service is next to none. They are the exceptional. Their customers aren't just dollar signs to them they truly seek to understand and help.

""Efficient Customer Service and Quick Resolution""

I wanted to take a moment to express my appreciation for the excellent customer service I received from your team regarding my recent subscription issue.

I initially contacted you about a renewal that I believed I had cancelled. Your prompt and efficient handling of the situation, including processing the refund, was greatly appreciated. It was a relief to see such responsiveness and professionalism.

Thank you once again for resolving this matter swiftly. I look forward to potentially working with SEO Moz again in the future.

"Very User Friendly! "

I'm not a tech guy but I knew how to update my business on Google and Facebook. Learning that there were so many more was a bit overwhelming. Not something everyone thinks of when opening a business with everything else going on. Luckily, I came across Moz when trying to check my online presence and after some research I went with Moz local. It has been very easy to use and I love the fact that I can schedule posts with their calendar.
There are a ton of other features I'm still checking out and plan to use as well. Overall I'm very happy with the experience so far.

"Moz Local is a useless tool"

Moz Local is a useless tool that does not perform the functions it advertises. Moz Pro is no longer the leader of the SEO and has been surpassed by Semrush, a far superior platform and strategy.

"Great feedback time"

I received a prompt response, and the issue was handled efficiently.

"great Support"

great support

"Incredible customer service"

Incredible customer service. Moz is also excellent marketing software. A lot of features with powerful capabilities.

"NO HUMAN CONTACT!!!!"

I resent that Moz has cut off all phone contact with its customers/prospects. The company is on autopilot and hides behind a wall of info on their website that is difficult for small business owners to comprehend. In my case, as soon as I renewed by plan on 4/20/24, my business tanked. No calls, no emails. This is highly unusual. Something is very wrong. But try to get help from Moz. It takes 2 days for them to respond by email, and even then, the email is full of incomprehensible jargon. THIS DOES NOT WORK FOR ME!!!!!! If you want a new profit center, Moz, then charge people for a problem-solving phone conversation with an SEO expert. I would gladly pay.