"I could not be more pleased with…"

I could not be more pleased with Focused Technology. Without going into the details I can tell you they went above and beyond (pardon the cliché) to help me get the equipment I was looking for. My prospects did not look good for availability but they told me there was one thing they could try. They tried, they succeeded and I received what I was looking for in short order.
I will not hesitate to commend their customer service crew and suggest to you that if you think they might be worth a look, I say do it. They knocked it out of the park for me. Thanks again to Focused Technology.

"Quick service"

Quick service, shipped out sooner than the expected date. Great email response.

"My only complaint was that my item was…"

My only complaint was that my item was on back order and this was not reflected when I ordered it. Not sure why express shipping is offered for an item that wasn't due to be back in stock for three months. When my shipping details were not updated I called and that is when I was told the item was on back order. This should have been noted at the time of purchase but instead the item was listed as available. That is why four stars instead of five. However, the company was very courteous and professional and when the item did arrive I was very pleased with it.

"Great"

Great customer service!

"I always get prompt and efficient…"

I always get prompt and efficient service from them when i order. Items are generally shipped quickly.

"Customer service was great"

Customer service was great, I accidentally ordered the wrong part, they helped me get it figured out and refunded the wrong one against the correct one, within a week.

"Outstanding customer service"

Outstanding customer service! Many thanks.

"We received our product in a timely…"

We received our product in a timely manner and it was very well packaged.
The instructions were great and installation perfect.

"Great service"

Great service, great price

"Things were sent quickly and staff was…"

Things were sent quickly and staff was helpful.