Insulation Hub

Construction & Manufacturing
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130 reviews
Overall Rating
Customer Reviews about

Insulation Hub

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customer

5.00/5.00

"Great customer service"

Great customer service. Very helpful when I needed to amend an order

25/09/2023

Jake Roberts

5.00/5.00

"easy to order and quick delivery"

easy to order and quick delivery

25/07/2023

marc

5.00/5.00

"Good price"

Good price, quick delivery.

24/07/2023

Andrew Jones

5.00/5.00

"Niram was great"

A special shout out for excellent customer service by Niram earlier today. Above and beyond duty - thank you

30/06/2023

Simon

5.00/5.00

"Great prices and fast next day delivery!"

Ordered some Tyvek Housewrap, very low online price and had FREE next day delivery too! Fantastic Service

27/06/2023

Graham Ashton

5.00/5.00

"Great service great prices and very…"

Great service great prices and very friendly staff. Definitely will use again

21/06/2023

Rae Guy

1.00/5.00

"Avoid this company"

Avoid this company. They are not good at all with customer service and refunds. 14 days to refund and still waiting when given a 6 week delivery date.

16/06/2023

Kate Edwards

5.00/5.00

"HIGHLY recommend"

Easy to use, best price I found online for celotex insulation with free delivery all in. Great as they gave me my preferred delivery day. Driver was ace and called me 30 mins beforehand. Left perfectly on path. Super happy!

23/05/2023

Mrs ivy Bailey

1.00/5.00

"We ordered insulation 22 April money…"

We ordered insulation 22 April money left my account 24 April. They contacted me to say. Not in stock. 27 April. Told if we needed to order alternative the order had to bb cancelled and because the process for refund had started. Spoke with them today. Told me to wait until the 18tn. Not sure if thza will happen as they say it could take up to 14 days. The 18tn brings it to 21.

10/05/2023

Brian Lapworth

1.00/5.00

"Disgraceful customer service . Sham company"

Disgraceful customer service .
Ordered a product from this company's website . The company took payment immediately online.
after the deadline for delivery had passed and i had not heard anything at all from the company i made contact with them only to be told that the product i ordered ( that the website showed as in stock) was not actually in stock . Not even any attempt to contact me from their end to tell me that the product was not actually in stock
I asked for a refund and 12 days later , they still have not the grace nor the guilt to bother refunding me . Yet i had to pay them immediately to order what they don't have in stock.
And surprise surprise.... if you go on their website they still show the product as being available . Total disrespect for customers
Woeful couldn't care less attitude

12/04/2023
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