"5* recommended, great customer service"

I have no hesitation in recommending this company. Great and easy to work with and happy to listen to customers. I won't use anyone else for insulation.

"Excellent customer services"

Excellent customer services, order and delivery was faultless , direct to door in under 48 hours from initial enquiry , highly recommended this company for quality of product, customer services & delivery
Thanks

"Amazing Customer support"

Amazing Customer support, help me picked out the correct product and then gave me a discount as well
would use again

"Excellent customer service"

I placed several orders over a 3 week period, all with very tight deadlines. All deadlines were met, the staff went above and beyond to meet our required delivery dates. Outstanding customer service, highly recommended

"Quick and friendly service"

Quick and friendly service. Good communication and over the top resolution of issues. Great price.

"Had delivery problem that was no fault…"

Had delivery problem that was no fault of Insulation Hub however they made special arrangement to get materials delivered to us 7.30am the next morning .
This went above & beyond expectation , fantastic customer service.

"Delays"

Delays, delays, delays. Despite having stock in London they wanted an £450 to ship North. Not acceptable. I really couldn't care less where my order comes from that I've paid for.

"Proactive customer services team who cares"

I received excellent and proactive customer service from this company when I made contact in order to try to get their delivery contractor to bring my delivery date forward to enable me to undertake my project over the weekend. At the first instance, their response was very swift; thereafter they acted proactively in arranging the earlier delivery date and demonstrated a high level of customer service in the manner of all their subsequent actions. Highly recommended.

"Fanatstic service right from the get…"

Fanatstic service right from the get go,. We ran into some problems due to stock delay, but without hesitation they allowed us to change the order without fuss.
We received the first delivery and transport company they used are fantastic and dropped the items off without a fuss.
Can't recommend them enough and most definitely will be using them again.

Kit @ Kerto Ink.

"Brilliant customer service manager…"

Brilliant customer service manager Antony will make delivery of materials happen despite the odds stacked against. My Soundproofing mineral wool arrived despite supplier let me down with "sorry out of stock and 6-8 weeks delay." Antony spent 4 days calling up alternative suppliers and arranged to get equivalent spec product delivered before workmen walked away off site. And he never told me "take the refund and F off" despite my expressive frustrations over the phone daily.
Respect.