Cavendish Online
Cathy kearns
"I’ve only just set up a life insurance…"
I’ve only just set up a life insurance policy with you, the lady who helped me over the phone was very helpful from met life, hopefully everything will be ok
Mrs Brown
"One of the best experiences for a must have."
Full explanation of policies, listening to my answers when completing the online medical questions and gentle guidance offered if needed with full exploration of my history. Then offering help with deciding which is the best for me both financially affordable and suitability for my needs by offering several different prices and length of policy. Polite and friendly and above all patience when I was deciding what I wanted without pushing me for a sale. Answered all my questions. No rushing, the call took about an hour but felt like 20 minutes. Then once I was finished it was explained that I could still either change or cancel if I wanted. No pressure, no pushing. No deciding until underwriters come back with confirmed prices which was about a week. I felt good and relieved that there would be no problems for my children when I come to my end of life. Plus information on putting the policy into a trust to make things easier for them. A promise of a review in 12 months time to ensure everything is as I want. All in all time and effort well spent.
Claire Dunn
"Very nice helped me so much."
Very nice helped me so much.
Louise
"Very clear"
Very clear, explained the terms & differences well
Jane Mc
"Harry was great"
Harry was great, patient and very informative. He make the whole process a breeze. I don't know why I left it so long - I should have done this years ago!
AP
"Very easy to use"
Very easy to use
Caroline Byard
"Arranging Life Insurance"
Easy to request a quote, identified which information I needed prior to phonecall. Phonecall was arranged at a time to suit me and very quick responses to messages. Marc, the gentleman I spoke to, was very pleasant, not pushy and happy to answer any questions and gave information in a way that was clear and easy to understand. I was very happy with the service provided, thank you.
MA
"Excellent company to deal with"
Excellent company to deal with. Very helpfully friendly and professional.
Sal Kaudeer
"Great customer service and very efficient platform for quick approved quotes "
The insurance options were suitable for us and whatbwe were looking for , even the process of completion is straightforward. I spoke with someone, Nick, and had great customer service, he tried to help me as much as he could even though I did not pay for advised Financial services. Highly recommended! 👍
Tanya
"Good experience "
Was contacted by Becca with regards to life insurance policy I wanted to take out to protect mortgage. I was offered a variety of options and everything was explained clearly and concisely. As a result I chose a policy best suited to my needs and my budget.
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