"Jordan was so knowledgeable and…"

Jordan was so knowledgeable and enthusiastic and helped us to decide on the two trips. He is a great sales person.

"Great Barrier Reef experience "

My husband and I recently visited Cairns for the first time, hoping to explore a different part of Australia and visit the islands of the Great Barrier Reef. We stopped by the Travello agency to get some advice, and we’re so glad we did! Jordan gave us the most amazing customer service — he was friendly, knowledgeable, and incredibly helpful. He took the time to listen to what we were looking for and recommended a perfect 5-day itinerary that let us experience a variety of beautiful places. Thanks to his help, we had an unforgettable trip. We truly appreciate the care and effort Jordan put into making our experience so special. Highly recommend Travello — and especially Jordan — if you’re planning a trip to Cairns!

"Good Customer service "

Jordon has been very friendly and patient to explain our questions and to organized our trip to the reef and Fitzroy Island. Thank you we are looking forwards to the trip.

"They are the worst travel agency I have…"

They are the worst travel agency I have ever come across. They still owe us over 3k from activities that got cancelled due to the weather after a month and a half. I just spoke directly to the agency that managed the activities and said they never charged travello for those activities, although Alba (who hasn’t responded in 2 weeks) said the other agency had the money, so she couldn’t do anything about it. As ridiculous as it may sound Alba said she didn’t have any contact with the refunds department of her own agency! Do yourself a favor and don’t book anything with them. Looking for legal measures now, would rather spend the money on a lawyer than give them the satisfaction of keeping it.

"Nik and Jordan did a really good job…"

Nik and Jordan did a really good job helping me planning my reef tour trip. Friendly service for my whole family.

"Excelente asesoría"

Excelente asesoría, muy recursivo, soluciono nuestras inquietudes,.... gracias JORDAN

"EXCELENTE SERVICIO DE JORDAN"

EXCELENTE SERVICIO DE JORDAN. MUCHAS GRACIAS. EL MEJOR

"Jordan's attention was very good and…"

Jordan's attention was very good and patient.

"I spoke with Kerri Ann several times…"

I spoke with Kerri Ann several times trying to organize some tours/activities on the east coast and had the best experience! She called to follow up and when it was easier to chat on the phone and was so helpful and great at resolving some tech issues I had! She made the process quick and easy and accepted all of my 100 follow up questions! Thanks much :)

"Tharis was an absolute legend!!"

Tharis was an absolute legend!!

She saved our trip and made it very memorable!

So thankyou so much Tharis
We will definitely recommend!!
And will definitely use you guys next time 👍