"WOULD USE THIS COMPANY AGAIN WITHOUT …"

WOULD USE THIS COMPANY AGAIN WITHOUT HESITATION

"Great service"

Great service, quick delivery, good communication and prices aren't too bad either

"Ordered a white round table"

Ordered a white round table , paid for item and then received an email later to say item was out of stock. I phoned to see if they would be getting any more of the tables I wanted, was told no sorry. They had another round table slightly bigger and in wood so I asked if I could have this instead. They said yes and said it would be delivered at the end of the week. When the table arrived my son took the delivery as I was at work. When I got home i saw that they had delivered the incorrect item which was a a rectangle trestle table and not round . When I rung them to inform them of their error I got told "Oh you wanted a round table". The salesperson said they would arrange for a replacement and collect the wrong one the following week. Heard nothing , phoned again to be told the lorry had broken down and couldn't be delivered. Arranged for it to be delivered today so i asked for it to be confirmed in writing by email. This was not done , Waited in today , phoned them to be told it would be delivered today and incorrect item would collected at a later date . So far I waited in and not heard a thing. Absolutely appalling service. I feel I am being fobbed off and that they have no intention of delivering a new table and I will be left with a table I do not want .
Would never recommend this company.

"Great service!"

Unfortunately the item ordered was not in stock but a refund immediately offered and processed. Great service!

"easy process to order"

easy process to order
good communication
prompt delivery

"ordered Furniture told it would be …"

ordered Furniture told it would be delivered on the Monday did not land spoke to them on the Tuesday said they were having problems and it would be delivered Thursday morning did not land. I had to call them again to be told that the furniture would be delivered between 10 am and 1.00pm finally landed at 1.45 on the Friday. The customer service and delivery are beyond poor would not use again

"They all said table is fab."

They all said table is fab.

"Delivery made in quick time"

Delivery made in quick time. Asked for notification of delivery date, and phone number left, but none forthcoming. Could have been a problem with no one to hand to accept.

"Great product"

Great product, good price, good service

"Speedy delivery but the quality is not …"

Speedy delivery but the quality is not good, i have 3 chairs with bent / scratched legs and i am still waiting for replacements 4 weeks after, even though i have been promised twice it will be sorted by the end of the day!