Snap Surveys

Electronics & Technology
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39 reviews
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Customer Reviews about

Snap Surveys

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Kali

1.00/5.00

"It is a scam"

It is a scam, be careful !

07/08/2020

adrian whicher

1.00/5.00

"Frustration"

Every survey I've done so far says at the end sorry not suitable for this survey!
Very annoying and frustrating and waste of my time, am about to give up!
This is because of "Cint" apparently?
So what's the real story here and what is their criteria?
Maybe we should know before we start/ waste our time??

04/11/2019

Joanna Wasley

5.00/5.00

"Support is second to none"

I have used Snap for several years now. Its is a great survey package with all the functionality I need and more.

What really sets Snap above the rest though is the support from the team- via the help desk and our account manager Marianne. We have had some very complex survey requirements over the last year and they have supported us every step of the way. A pleasure to work with.

24/12/2018

Robert Dixon

5.00/5.00

"Recent Snap Evaluation"

The snap software that I use within my day-to-day job is of a high calibre allowing me - and my colleagues - to produce high quality pieces of work that meet our organisation's business needs.

The software keeps getting better and improving with each passing year, with new tools being added to allow surveys to become more dynamic and interactive. With that said, the software remains extremely user-friendly and if any problems are encountered, the Team at Snap are always on hand to offer help, advice and top quality support.

Alongside the day-to-day use of Snap, the training materials on offer - whether that be onsite, online or via telephone - are also extremely beneficial to any type of Snap user, regardless of whether they're a beginner or an experienced user.

21/11/2018

Callum MacKinnon

5.00/5.00

"Excellent survey design and reporting software"

I have been using SNAP Survey software for over a decade and I believe it is an essential part of my business as a market research consultant. I use the software every day and although it does have a learning curve it is simply much more powerful and flexible than many competitors in delivering online, face-to-face and kiosk interviewing. Without doubt, using SNAP has allowed me to be more innovative and has helped me deliver research, valuable insight to my clients and grow my business.

I have also worked with the SNAP consultancy team several times and I have always found them creative, diligent and committed to excellence. I feel in safe hands working with them and would recommend them. The help desk are also very good at helping to answer difficult questions or help me solve challenging questions.

21/11/2018

Liam Corrigan

5.00/5.00

"We have been using Snap Survey since 2016..."

We have been using Snap Survey since 2016 receiving an excellent level service from all areas; training, sales & support. For anyone looking for a solid response collector & analytic tool I would highly recommend Snap.

21/11/2018

Clive Nicolaou

5.00/5.00

"Great tool with great support"

SNAP is a great tool backed up with some great support from their team

20/11/2018

John Albert

1.00/5.00

"Waste of time & effort"

Started Snap Surveys & completed 2 surveys with a credit of £2+. That was about 6 weeks ago and since then I have received several invitations to complete surveys, but after completing 15/20% of the survey they find it is not suitable and find me another survey - this goes on for another 2 or 3 surveys so after wasting up to 15 minutes of my time I am no further forward and out of pocket on time wasted. BEWARE!!!

14/11/2017

Rob

1.00/5.00

"Scammers"

Scammers,
They leach on to you from other web sites when you buy something online and promise cash rewards for filling out surveys, lots of excuses for not crediting you for all the time you spend filling in their online questions. After filling in surveys they say finding one more suitable, so all that time was wasted (not credited!), after a lot of time it falls over with an error, so no credit at all.
Contacted them many times and they just fob you off with some IT excuse, weeks later it is no different. Appears to be just another con, don’t waste your time.

Update (to their reply)
"Snap Surveys" log-in, "Snap Surveys" on the web pages, how can that not be a Snap Surveys service then?

22/04/2017
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