autopom!

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325 reviews
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Customer Reviews about

autopom!

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AL

5.00/5.00

"Wonderful customer service and great sales experience"

The sales representative Robert Bryce was brilliant. I contacted 5 other warranty companies including Toco, Omega, Endurance, Car shield and Car Chex In all instances their reps went 100 miles an hour, never wanting to hear what you had to say (or ask) and at the end of their garrulous monologs would ask for your credit card.

22/06/2024

Doug Stewartr

5.00/5.00

"Robert was very helpful with my…"

Robert was very helpful with my questions.

20/06/2024

Raygan

5.00/5.00

"They are like family, it’s that simple"

Whenever I needed support or guidance, AutoPom has always been there to address my concerns, lend an ear, offer recommendations, and stand up for me, regardless of how many instances it required. I have received numerous phone calls from the company's owner on multiple occasions.

This organization functions as a middleman, serving as a mediator between the parties involved. They engage in negotiations on behalf of both you and the extended warranty company. Well, that’s what they did for me.

Regrettably, there have been multiple cases where extended warranty companies have refused to honor claims submitted by repair facilities. The extended warranty provider declines a portion of the claim, resulting in me having to agree to pay hundreds or thousands of dollars.

If it's expected to be included, then absolutely not!

Every time, I politely call AutoPom and ask if this is covered, or if this is considered "ordinary" or within the usual range. I have no expertise in mechanics or law. I am familiar with the terms of my contract.

There have been instances where I was mistaken. To ensure my complete comprehension, they kindly clarified the specifics by mentioning the possibility of taking my car to an alternate repair shop, and all my other rights. During that period, they went to the extent of assisting me in locating a warranty-covered shop within my town, and towing company.

They offer military discounts, cover older cars with high mileage, reward loyalty, and paying off your contract early or in full.

I have had two Volkswagens covered through them that both have had over 130k miles and now will be covered with full extended warranties through 250k miles. You won’t find another company that will beat that!

20/06/2024

Edward Brandrethr

5.00/5.00

"Freindly support and ease of sale"

Freindly support and ease of sale

19/06/2024

Elliott Richelson

4.00/5.00

"Sales agent (Robert H) was great"

Sales agent (Robert H) was great - very responsive.

14/06/2024

DRE WEBB / Monica Whittedr

5.00/5.00

"Great Salesman Robert H"

So far so good my salesperson Robert H was great, he made sure I got all my discounts that I was qualified for, seems like I got great coverage I haven't had to use it yet.
I'll update my review once I get a chance to use it.

13/06/2024

Sean

5.00/5.00

"Awesome deal"

Awesome deal, with monthly payments for 24 months instead of all upfront is reassuring that the company will be there long term. Also Robert was an excellent agent that got me all the discounts I qualified for and without the high pressure tactics so commonly used by other companies to get me to sign now. Great experience for me!

08/06/2024

Earl Perrin

4.00/5.00

"The Sales rep was very knowledgeable…"

The Sales rep was very knowledgeable patient and not at all over bearing, He provided Answers to all my concerns

04/06/2024

Ambilobe

5.00/5.00

"This is my second car that will be…"

This is my second car that will be covered by autopom (Omega car warranty). Thankfully I only used it once, but it was very easy.

03/06/2024

Amuro Ray

5.00/5.00

"Listening, not talking, is how you make a sale."

What made autopom! different than the others - in my case, Robert - was that this company/Robert listened to what I wanted to find out, NOT what this company/Robert wanted to sell me. Upselling and pushy tactics may work on impulse buy, but definitely not those who are analytical. Are you listening to this, Carchex? At the end of the day, I got the info I wanted, analyzed the pros/cons/prices and picked the options that autopom!/Robert wanted to sell! Win-win for all parties!

01/06/2024
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