"Responsive"

Responsive, professional and quality products, will defo be back

"Do not use this company"

Do not use this company. Ordered 11 days ago. Royal mail still saying “Item Expected”. Messaged and e-mailed several times, no response. Scam site? If not dreadful customer service. Lucky to get 1 star!

"Poor Service "

Wrong size sent which is fair enough. Took 10 days to reply to my emails about a returns label. Still waiting for them to remove the postage costs of £6.50. I certainly won’t be using them again.

"Very poor customer service"

Very poor customer service. Product too small.
Trying desperately to find out how to return….no answer from their email nor voicemails.
No other mainstream rugby retailer is this bad at returns …

"Great service from start to finish"

Great service from start to finish. I would definitely recommend The Rugby Shop.

"Fantastic customer service"

Fantastic customer service.
Natalie was great helping me sort out my order.
Will definitely be returning for more shirts.
Thank you 💚🖤💛

"Happy customer"

Order the SA prematch shirt on Friday and it was delivered on Wednesday. Very happy with the genuine Nike shirt and the delivery time. Will use again

"Great customer service"

I recently made small order and had the wrong size through no fault of theirs. The way they handled my exchange was attentive and super efficient. Their communication was great and the item dispatched promptly. Would use again and happy with product and service. Thaks again.

"Great customer service"

I bought 2 tops both in large one was fine one was too small the company was excellent in helping me return and resend a bigger size.The quality of the NRL products was great.

"Fast and efficient service."

Fast and efficient service.