"Correspondence good"

Correspondence good

"I still did not receive my complete…"

I still did not receive my complete order after 8 days of order.

"First mobility scooter "

Knowledgeable assistants, speed in which the item was delivered. Patience when instructions were given of how to assemble and disassemble the product

"Excellent customer service from James"

James from Simplelife has been very helpful and kind in answering all my questions regarding scooter hire and the how to do it when i visit their location. He is
a credit to his employers and even followed up with me today to check everything went ok. Unfortunately i couldnt make it on the day but i now know what i need to do when i do so.

"Very efficient service."

Very efficient service.
Received notifications right up to delivery. Most helpful.

"Showing relative how to use scooter and…"

Showing relative how to use scooter and picking right one for his requirements.

"3 wheel mobility scooter"

Arrived a few days after order placed. It was easy to put together and seems to be robust and sturdy, Battery on charge so I have not road tested it yet. Lynda 23/09/2024

"Very good and so helpful"

Very good and so helpful

"Poor communication "

I didn’t receive any email telling me that my order had been dispatched or when delivery would be.
My Rollz flex 2 rollator seems great quality just what I wanted. 3 stars reflect poor communication not product quality

"Our wheelchair still has not arrived…"

Our wheelchair still has not arrived from you, !!!!??