Hush Hair & Beauty
Bernice Pretorius
"Place to be!!"
Wow. The staff made you feel so welcome. You get professional treatment and advice. Hot cup of tea a card key ring and a easter egg. You really feel welcome as a client. This is my hairdresser to go to.
Nik
"Lovely People, poor product "
I was looking for a unique style and this salon was recommended to me.
I had an initial consult with Chris for tape-in extensions. He is a lovely lovely man and I was v excited to come back for my actual appointment. (I was quoted £150 for one pack of hair and £100 for labour - everything is priced separately.)
Everything went alright on the day, however the hair quality was quite plastic and looked very fake, especially for the price I paid. It also had a chemical smell to it. At the fitting appointment I was impressed with Chris’s professionalism and skill, however the hair and tapes were rubbish, he replaced the tapes on a few while I was there - just 2 minutes after they were installed they were falling out. I needed 2 packs of hair in the end (£300 total) and I was as happy with the look, just wished it was with better tapes and hair. I was told the tapes will last 4-6 weeks. I made another appointment for 4 weeks to have them refreshed.
I was very saddened when after 3 days almost half had fallen out and the rest came out when I washed it for the first time after 6 days.
I emailed the salon to advise and ask if they offer any other extensions. I was told they didn’t and no further help was offered.
I had such high hopes considering their reputation. The people were lovely and helpful, but the product was very poor quality. It was only afterwards that I saw on their website all new clients receive 30% off. This was not offered and nothing mentioned.
Sam Tural
"I love going to HUSH Hair & Beauty "
HUSH is a fantastic welcoming salon, i love coming to my appointments! All the staff are so friendly and Chris always does an amazing job with my hair!! I can't recommend HUSH enough and especially Chris!
Lindsey Dewart
"James and the team are always amazing!"
James and the team are always amazing!
James Horton
"Amazing!"
I've been using HUSH for many years and their staff and hair & beauty services are fabulous!
Had a long awaited hair cut by the co-owner/founder James, who is very talented and leads a professional team of stylists.
The front of house (reception) team are brilliant and make you feel very welcome and relaxed too.
Thank you James & Co and I'll see you all very soon
Megan Amber
"Laser hair removal with Tina "
I’ve been going to Tina for a few months now for laser hair removal and I’m so pleased with the results. I’m on my 6th session now and I’m almost hair free! Tina is professional and knowledgeable and I’d recommend her to anyone wanting to try laser! :-)
Jojo
"James did my hair this morning"
James did my hair this morning, and I'm delighted with the cut and colour. He took time to discuss what I wanted and took me through all possible options. Everyone was kind and welcoming, and the salon is spotless and for a busy salon very relaxed. The whole experience was lovely and I feel fabulous. Thank you!
Sam
"Dishonest, vile staff working out of a dated scruffy salon "
I booked an appointment with Hush for a keratin blow dry after seeing an offer on Treatwell. When you go on the app it advertises it as a discount for last minute appointments (in this case next day). I checked that this was the case by checking the price of the same treatment if I were booking a week in advance and it was the case that there was a discount from £220 to £87 which I thought was great. I live 45 minutes from the salon and have a baby so I arranged a baby sitter for the day so I could have some me time. Upon arriving at the salon it is quite a strange environment not a typical salon layout and a bit scruffy but the staff were friendly. I was quickly met by James who I had booked to do my hair. James was really friendly. He washed my hair and rough dried it so obviously as expected it was a frizzy mess pre treatment. He then said he would be back with the treatment. At this point another man who I now know to be Daniel the co owner of the salon came over to me and told me that the price I had paid on the app was only for labour and that it was actually an extra £260 ONTOP of the £87 for the treatment. My local salon charges £200 for the same treatment so I know that this is about the going rate. I questioned this and said it is advertised as last minute appointment on the app and furthermore no other hairdresser would charge £220 (the normal price of the treatment) for labour which involved putting on the treatment and the blow dry. He became quite defensive and asked me to show him the app saying there should be a description that says this - I did and there is no description. He then tried to say they would do it for £200. I would happily pay this but not after someone tried to mislead you. They get you in the chair all nice and friendly, mess up your hair so you look a mess and then try to rip you off. I would imagine that with the 2 of them standing there pressuring people many people go ahead out of embarrassment. Daniel then said to me James wouldn’t try and rip me off, I said James had been nothing but lovely and I’m not directing it at him I’m directing it at the salon in general. Daniel then said James was the business owner - which is also only half true and this Daniel guy also owns it. It appears these 2 have some kind of good cop bad cop act going on. Needless to say I walked out. They should honestly be ashamed of themselves. You can not leave a review on Treatwell if your treatment doesn’t go ahead so I would imagine this has happened a fair few times. I am just hoping they don’t charge my card on file and I will need to do a charge back through my bank.
It seems that Daniel is vile to everyone according to these reviews. The salon is dated as are the staff, can’t imagine them being able to do anything distinctly premium.
Imy
"Disappointing and overpriced"
I had my appointment in June.The original hairdresser that I’d booked with for my appointment was unable to do my hair, which I was only informed of less than 24 hours in advance. This is something I accepted as I understand that personal circumstances can sometimes interfere with work related matters. However, I was disappointed to find that the hairdresser who took over my appointment (Katie) didn’t meet the highest of expectations. Firstly, I was charged extra without notice for extra colouring that was used. Whilst it was recommended to me during the appointment, there was no pre warning of any extra charges it entailed nor had this been labelled on Hush Hair’s website of the time, which is very misleading. The outcome of my hair colour (balayage) was okay but was brassy from midway to close to the roots even upon the wash out and toner. I was told this was so that it wouldn’t cause extreme damage to my hair, which seemed more like an excuse. I understood that my hair may not have been able to lift to a very cool tone of blonde however I’d never had it turn out so brassy as an end result by any other hair salon. My highlights appeared to be harshly blended, the technicality of it was not good. The overall price that I paid was extremely overpriced (above £220) considering the outcome of my hair and the atmosphere within the salon, receptionists don’t appear to be friendly and I had to wait a while before I left the salon to be picked up due to traffic,I felt uncomfortable and was frequently asked in a polite but forceful way when my ride would be here. 100% not worth it and was upsetting considering the fact that this was my first and last time booking with this salon.
Mk
"I booked in for a balayage with Sophie…"
I booked in for a balayage with Sophie and a cut with James. No complaints whatsoever, Sophie did a lovely job, she worked brilliant with my hair explaining the steps all the way through as I had box dye in my hair so I knew it would be a bit of a struggle but we achieved the colour that I wanted and advised that it would gradually lighten which I totally don’t mind. James cut my hair to perfection, I entrusted him with my hair, told him what style I wanted and he did exactly that if not more n I completely love the cut and colour no complaints there. I can’t say the customer service from some of the employees was great, but overall the stylists who cut and coloured my hair did an amazing job
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