"Fabulous product"

Fabulous product, fabulous service and quick delivery!

"Recieved my mylee gel polish starter…"

Recieved my mylee gel polish starter kit in 1st February 2021. Unfortunately 3 lights in the nail curing LED lamp do not work. Contacted them but no response and my husband who ordered it contacted them. Response can't find your order number. He took a screenshot and emailed. We are then sent a returns label and they recieved this on 24th February and still on 8th March I have no working product or any communication from the company after spending £90.
Next stop inform Amazon or try and get a refund.

"NO CUSTOMER SERVICE"

Wife brought a Mylee nails uv and the topcoat brush was faulty making it really hard to apply. To this day this company didnt bother to reply Mylee the manufacturers of the product replyed once asking for a picture and agaon to this day she has not heard back from them. Both useless NO CUSTOMER SERVICE. PRODUCT IS MENT TO HAVE A 2 YEAR WARRANTY ? I DONT THINK ANYTHING WOULD HAPPEN IF IT BROKE! BUY FROM THESE WITH CAUTION OR JUST FIND SOMEONE BETTER TO BUY FROM.

"Terrible customer service, no way of contacting"

I ordered the mylee nail lamp, i plugged it in to use it ont he day it arrived and it sparks and buzzes. I emailed them immediately as it is oto dangerous to use. I then tried to call the next day, the phone lines say open 9-5 Mon- Fri but don't actually work. I've since email 4 more times and filled in the customer contact form on the website twice and tweeted them and still no response and I'm left with a dangerous product!!

"Mylee Stripless waxing kit…"

My experience with Just Beauty was pleasant. I ordered it on Friday and have received it the following Tuesday. My products all look the part I have gone for the Mylee Stripless waxing kit but I am yet to use it due to being currently hairless..😂 customer assistance was great when contacting them via their Instagram page. I will be sure to update my review once I have tried out my product.

"Excellent"

Delivery is quick. They have exactly what you need.

"Always a pleasure to do business with…"

Always a pleasure to do business with Just Beauty. Service is prompt and efficient and I’m delighted with every purchase.

"AVOID."

I am honestly fuming and would advise you avoid this company at all costs. I placed an order for LOADS of items. Over £200 and NOTHING. No idea how they have so many good reviews. Order was placed on 03/01 should have been delivered by the latest Friday but I haven’t heard anything. I thought I’d give them the benefit of the doubt and email for an update as I appreciate they may be delayed due to covid. No answer to both emails and their phone lines say that their opening hours are Monday to Friday from 9am but of course, that message plus out the whole day so you can’t speak to anyone. I don’t even care if the order is delayed but they are ignoring me whilst they have my money and I have no idea what is going on. Now have to go through my card holder to get my money back as they have scammed me. Can see there are others that have experienced this since Christmas so can only assume they’ve gone out of business and are still accepting orders to steal people’s money. Please be careful.

"Placed my order on the 26th december…"

Placed my order on the 26th december and still waiting ,sent a message still no response.
Terrible service ,I now have to go through PayPal to get my money back.

"Placed my order at the beginning of the…"

Placed my order at the beginning of the week and it was supposed to be dispatched that day as I placed the order before 12. However, 4 days later and I’m still waiting for it to be dispatched. It’s a birthday present for my daughter which now won’t be here on time if at all. I’ve tried ringing the company and the phone lines say they’re closed, so I’ve sent an email which they haven’t replied to. I wonder why some items they dispatch quickly and people comment on fast delivery, when I’ve ordered the same product around the same time to be kept waiting. Poor, poor service, should’ve ordered from other online retailers. It’s bad enough that my daughter has to have a lockdown birthday without her presents not arriving either.