"New VoIP a provider for us."

Sarah helped us through what was a minefield moving from analogue to digital telephony. Prices seem reasonable with a good unlimited call package and able to port over our existing number.

"Feedback after placing an order."

The email about adding contacts was useful, but generally too many emails. Hardware has not yet been delivered so I have no comments about the telephony. I am impressed by your website and the ease and simplicity of placing an order.

"The staff at Phonely were very friendly…"

The staff at Phonely were very friendly and helpful. The whole experience of going over to VOIP was the time it took BT to re-assign my home phone number.

"Service is outstanding"

I can honestly say the service I have received from this company is probably the best I have ever had. Right from the beginning when signing up to their VOIP phone package through to the the setting up of the equipment at home, their operatives are extremely courteous and helpful . Any queries I had were answered promptly either by email or telephone with the utmost patience . Delighted to have chosen this company.

"Supportive of elderly generation too"

Well I phone for my elderly mother to get her phone line sorted Sarah explained everything and sorted everything out nice easy simple to organize so I would give a go if looking for phone line.

"Very good customer service and advice…"

Very good customer service and advice from Sarah Butler who talked me through the whole changeover process as I went through the online form to sign up. Would definitely recommend Phonely as a new VOIP service as I have now in the process of transfering over from my current landline provider.

"I had lots of questions……"

I had lots of questions to ask in order to fully understand VOIP in general, necessary in-home connections, possible pitfalls and Phonely’s offering in particular.
Sarah Butler could not have been clearer, more helpful, more informative, more honest or nicer. She was excellent, explained everything throughly and slowly, and I am now happy to go ahead and order, which I shall do later today. Terrific. Thanks.

"Nice easy switch from BT"

Nice easy switch from BT. All staff friendly and efficient. Highly recommended

"Very easy to get started"

Very easy to get started. Very helpful.

"can i add another hand set to my internet do you supply them for another room thanks colin jones"

very easy to use and nice suze