"Good pickup personnel"

Good pickup personnel

"Staff were super helpful and the store…"

Staff were super helpful and the store has a fantastic selection

"Holding my refund for an unacceptable time"

Long story short, I ordered tiles online, they took the money out of my account, informed me the tiles were no longer available and told me they would refund my money. Almost a month later, phone calls and emails, assurances that the refund has been processed, still no refund.
Invoice number 10188708. I don’t understand why you can’t determine the context, I feel my review is pretty self explanatory

"Great price great service"

Great price great service

"Lisa was amazing at Front desk- very…"

Lisa was amazing at Front desk- very efficient polite and very helpful.
Excellent customer skills.

"Very happy with the great service we recieved…"

We recieved excellent service from Katie who managed our tile order. She rang me each week to check where we were up to once we had the quote and let me know when the sale was ending so we managed to order within that time frame and made some savings. She was excellent at updating our order and also gave us some valuable advice in choosing the tiles in the first place. All I can say is 'don't loose her'.

"Exceptional customer service"

Exceptional customer service

"Great people to deal with"

Great people to deal with, from tile selection to trades counter, very helpful and excellent selection of all ancillary items.

"Great advise and the 3D computer image…"

Great advise and the 3D computer image helps with selection! Spend near $7k with a little discount and next day… SPEND AND SAVE SALE…..£#{k !! I would have saved a few thousand 😡oh well!! Jobs done now and we are very pleased with the end result! Cheers Frank….

"Good price good service "

Excellent service good range of products