"Rubbish service,Rubbish product."

Purchased goods from Tecaz, sent wrong goods, spec not the same as display, taps turned wrong way, Tecaz came to swap after lots of phone calls, emails, did not re connect pipes up properly, also the taps were only swapped round, and the issue was the same as the taps turned the same way and now the taps moved when trying to turn them on / off, would not re attend, mixer tap and shower would not work as should, the product was that bad I have had to pay a further £200 for new goods from B & Q, when removing the Tecaz taps their fitter has smashed both basin tap plastic washers thats why the taps moved, we also found the chrome has come off the basin tap, they did offer me a replacement bat tap swapping me a mixer shower for two crap single taps, they are still at the shop where they can stay, so much for keeping your custom local,KEEP AWAY !

"They deserve a bad reputation!"

I ordered an ex-display bathroom suite and a top quality shower unit. They sent me the wrong toilet and basin and the wrong shower. Unfortunately my builder had plumbed and tiled it all in before I realised the mix up. They said they would only swap the items if they came back undamaged but made no apology. 6 weeks later and I'm still no further forward and I've heard nothing but bad reviews about them ever since. i would recommend to everyone not to have any dealings with Tecaz - North Shields.