CostaRica.com

Flight, Stay and Tour Services
badge Company profile claimed
34 reviews
Overall Rating
Customer Reviews about

CostaRica.com

Write a review about costarica.com
Show Reviews

Carrie

5.00/5.00

"Alex"

Alex, with Costarica.com, was absolutely wonderful. With only 24 hrs notice he got us drivers lined up for the week and planned all our activities. He had great recommendations of what to do everywhere we went. When we needed restaurant suggestions, he texted me menus and made the reservations. Anytime we wanted more time with whatever we were doing he reassured me to enjoy our vacation and he’d take care of moving our reservation or letting the driver know we needed more time. Each evening Alex texted me the itinerary for the next day and even sent me a photo of our driver and any guides we’d be meeting so we knew what to expect. He was in constant communication and available anytime I needed to ask a question. He absolutely made our trip be worry-free and so much fun. I’m incredibly thankful for his services.

09/01/2022

Michal

5.00/5.00

"Best Bespoke Travel Planner!"

If you want to go to Costa Rica, you really need to talk with Alex Solorzano of Costarica.com. He built a bespoke trip for our family of six for less than the cost of any of the tours out there, and we were able to travel with kids under eight, something the “family” tours don’t allow. Your trip will cost the same as if you did all of the research and leg work yourself, but he will offer options you didn’t think to ask for but will need, and he will be there for you the entire trip (by phone) to make sure that everything goes smoothly. If you feel like making changes along the way, he sorts that out for you. His goal is for you to have the perfect trip, given your values.

As you plan your trip, Alex Solorzano asks thoughtful questions, right from the start, trying to best assess his clients’ values in order to put together a trip that best meets their interests and aesthetics. As a transportation facilitator, he knew the logistics of how we would need to get from place to place. We discussed domestic flights and cars and boats. He gently asked more about our interests and told us about locations and activities that I had not known to ask about. He supplied us with car and driver, guides and lodging for less than I would have paid had I put everything together myself. He coordinated with Panama transportation to organize our trip from border to border. The drivers were warm and flexible, the lodging a mix (from the spa hotel with eight different hot spring swimming pools and killer slide, to the tent cabins on the beach in the jungle). When we wanted to make changes as we went along (wait! Let’s go on a sloth sighting tour! ) we simply asked our driver who set in motion adjustments for the rest of the day. When the kids needed a chunk of unstructured time, we slept late, bailed on the waterfall, and hung out at the hotel pool.

With the obstacle of traveling during these times of Covid, Alex sent us links to the docs we would need to have to enter Costa Rica, Panama, and Costa Rica again and arranged for a driver to take us to the clinic with the best prices and fastest turnaround for needed Covid tests for our return flight to the US. He texted me every evening and many mornings, to confirm the plans for the day, even sending a photo of the new driver, and when he arrived at our pick up spot, sent a photo of where he was parked. When there was a glitch at the Panama border, we were able to call Alex and he spoke with the immigration people, and helped us through the hoops of getting on our way.

Alex is a perfectionist who takes great pride in anticipating what his clients want, and he understands that clients change their mind as they travel. Even his personnel remarked about how vigilant he is about the details, how committed he is to making everything seamless.

Look over the options on his website, find the parts you would like to explore, then set up a call with Alex. I have traveled to 67 countries, much of it on my own, and I really enjoyed Alex’s professionalism; I wish there was an Alex in the middle east who could help me with the trip I will be doing solo in a couple of months!

02/01/2022

Craig

5.00/5.00

"Alex was fantastic!"

Alex was fantastic!
Trust him and use his creative vacation ideas. Feel confident you have a true friend watching out for you.
I planned my first trip to Costa Rica not knowing where or how to go.
I found Costarica.com by chance.
Alex made sure our trip was a great success!
He went way above and beyond what I would have expected.
I was super skeptical too and hoped after I paid him he would produce as promised.
He did and was fantastic!
He made sure every detail was planned to perfection. Activities, on time drivers, size of cargo vans, and was always super responsive on a moments what’s app text.
We have never met but He is now a trusted friend and the best travel organizer I have ever met.
I highly recommend this man and his
Costa Rica contacts.
They were all friendly helpful and always on time.
Whatever Alex says or does he is on your side and always there to help.
He will make sure your Costa Rica trip is memorable, adventurous and the best trip of your life.
I love Costa Rica and will always recommend and utilize Alex and his travel services.
Thank you Alex this was our best family vacation thanks to you.
Craig
Chicago IL. USA
12/25/21

26/12/2021

MB

5.00/5.00

"Simply the BEST Customer Service. Stop scrolling and reach out to Alex!"

Alex exceeded all of our expectations! I lead international yoga retreats and work with companies all over the world, and the level of customer service that Alex provided was absolutely top notch. I just returned from a retreat with 13 people. From booking multiple transfers, recommending and booking excursions, Covid tests, to last minute requests... he answered every call with enthusiasm to make our time in Costa Rica pure magic. I've made a new friend in Alex and am already planning another trip to Costa Rica next year.

Thank you Alex! Pura Vida!

07/10/2021

jennifer friday

5.00/5.00

"Epic Trip!!!!"

Our trip to Costa Rica was amazing, exceeding all of our expectations because of the planning and service Alex provided. Alex provided top notch communication from start to finish, arranging chef's, excursions, grocery stocking for the house, and transportation! We will definitely be back and wouldn't think of planning our next visit without having Alex's help!

18/07/2021

Lesley Bailor

5.00/5.00

"Five Star Review"

We have just returned from a two-week tour arranged by Alex. From the planning stage to the day we reluctantly left Costa Rica, Alex provided efficient, accommodating service and provided us with personable and knowledgeable drivers/guides. We are especially grateful for the extra effort given to secure wheelchair accessible accommodations, vans and tours. Not only was Alex and his staff respectful and gracious to us as "mature travelers," we found all the people we encountered providing the same. We met so many people truly enjoying "Pura Vida." Thank you Alex, and a special thank you to driver/guide Alejandro.

30/04/2021

Kristi Womack

5.00/5.00

"Amazing Service!!"

I cannot speak highly enough about my experience with Alex and his drivers at Costarica.com. I needed multiple transfers (LIR to Arenal, Monteverde to Tamarindo, Tamarindo to LIR and LIR to Tamarindo). Alex was in constant contact and coordinated everything perfectly, even when I would ask for slight time changes. The van was clean, comfortable and our driver Allen (who we loved) went the extra mile, providing water and stopping to allow us to take pictures and grab snacks. Allen was always there at least 30 minutes early and never rushed us. Alex also helped to arrange our COVID tests which didn't disrupt our trip. I wish I hadn't already had our tours booked because I would have trusted them with this as well. If you are looking for transfers, look no further. I will definitely use this company every time I return! Thank you, Alex and Allen, for helping to make this a stress free trip!

15/04/2021

Julie West

5.00/5.00

"Peace of mind with CostaRica.com"

Alex was a star when we found ourselves stranded without a valid driving licence (long story) - he responded straight away and had arranged our drivers and additional itinerary within a matter of hours. He was incredibly available and again stepped in to help us out when our flight was unexpectedly cancelled. CostaRica.com gave us more than working logistics and activity or accommodation suggestions - it gave us peace of mind in difficult times when you’re travelling. Highly recommended.

11/02/2021

Beverly Nash

5.00/5.00

"Alex went above and beyond to find…"

Alex went above and beyond to find suitable tours accessible from the location we were staying and made sure we had the accommodations needed to get to and enjoy the wonders of Costa Rica. I would highly recommend your company to anyone wanting to enjoy their visit to Costa Rica

16/02/2020

Pete

5.00/5.00

"Alex is the man!"

Alex is the man!
Communication was outstanding and every travel expectation was exceeded.
You will find that Alex loves Costa Rica and proudly showcases all its splendor from an insiders perspective.
Don't miss the Rio Celeste waterfall/chocolate tour.

15/02/2020
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved