"Johnny was fantastic, professional, experienced and great attention to detail"

Johnny was fantastic, he helped me tailor my insurance and illness cover to my personal needs and affordability, he took the time and care to explain all the possible products. He was very sensitive to my personal experiences and he supported me through deciding the best product for me. He was professional, friendly, attentive and had great attention to deal. He was very understanding to my personal circumstances and ensured our conversation was individualised.

"Spoke to Sharon at MetLife about a…"

Spoke to Sharon at MetLife about a quote for insurance and she was very helpful and explained everything in terms I could understand and I decided to go ahead! Can’t praise her knowledge and dedication enough!

"Matt was excellent at his job and…"

Matt was excellent at his job and explained everything to me a first glass job done ✔️

"Matt, is a very helpful guy !"

Matt was a great, after getting to know about me and what I needed, he managed to find a policy that would suit my needs. He was very patient with me and my questions, whilst explaining everything about the new policy and making sure I understood it all before putting the phone down. He will check on me later to see all is ok. I would definitely recommend Matt!

"For now everything is good and…"

For now everything is good and straightforward

"Professional and courteous"

Even though Jonny Brown could not help me, he gave some very sound advice going forward. My time was definitely not wasted. Polite and courteous communication cannot be faulted.

"First Class Service from Johnny"

I spoke with Johnny today who was incredible from start to finish. I was on the phone for 58 mins and he made me feel very comfortable, yet maintained such professionalism throughout. He is an asset to your Team.

He made sure the policy fitted my needs and was affordable.

Very happy with the level of service I received from Johnny today and based on this call with him I will most definitely be recommending Pinacle to family and friends based on him alone.

"I spoke with Matt, very clear and professional"

I spoke with Matt, he was very clear and professional.

"Really helpful stuff"

Really helpful stuff , especially Steve . Was a pleasure to talk with him on the phone .

"A great experience."

A great experience and a very helpful man called Dave talked me through it.