"WARNING -make sure you know what you are ordering"

WARNING- Make sure you know what you are ordering. I assumed a blind that was not for a recess would come with a cover to hide the brackets at the side.
Crosby says this is my fault as I did not request them. They have quoted me over £30 pounds (1/3 of the original price of the blind) for 3 small pieces of wood and Velcro.
To make matters worse I did specifically order wooden pulls in a matching colour to the blind but got metal.
The overall look is very industrial, not the wooden blind I thought I ordered.
I wish I had gone to a local retailer, even if it was a little more expensive-lesson learnt.
Not happy at all.

"Amazing customer service"

Jenny , thanks so much for putting up with my questions about my kitchen blinds . They have now arrived and look amazing .

Off to measure the bathroom now !!!

Thanks again
Jo xx

"All good........"

Luxaflex Twist blinds received on Friday and we fitted them over the weekend, they look fantastic!
Thanks for all your help.

Would use again and happily recommend.

"Excellent quality - excellent service!"

I recently ordered a daisy image roller blind from Crosby Blinds and am delighted with it!
Not only is the product of excellent quality, the design is exactly as appears on the website - absolutely stunning!
I found the online ordering system very easy to navigate and was very impressed by how speedily the order was expedited - another site quoted 8 weeks lead time!
Would thoroughly recommend

"Excellent Customer Service"

I ordered some blinds for our newly decorated bedroom and they finished the room off perfectly. I had a number of questions which were answered very efficiently by the helpful lady that I spoke to. The quality and delivery were both excellent I will definitely be recommending Crosby Blinds to friends and family.

"Great customer service"

I cannot recommend you highly enough, you very kindly walked and talked me through my order start to finish and answered all my daft questions.

I am recently widowed and my husband did all these jobs for me so I was rather nervous about ordering blinds online but with your help I placed the order and even fitted it myself.
Delivery was quicker than I initially expected and the blinds look fantastic.
Yours faithfully
Mrs J Robinson.

P.S. I have emailed a review and a photograph (I think!) to you as well so please feel free to put it on your Gallery page

"Very poor service"

Arrived three days late, wrong blind type, wrong brackets, no screws and tilt wand on wrong side. They did manage to get right colour! 20/05/14