"Lovely clothes, good quality"

The staff in the shop are genuinely helpful and friendly, whether over the phone or in person.

"Well made clothing and well packaged"

Well made clothing and well packaged

"Great product (kids gold coloured…"

Great product (kids gold coloured tights - size 2-4 years. Plenty of room.
Well handled and arrived safely.

"Easy to order and quick to arrive"

Easy to order and quick to arrive. They kindly retrospectively applied a 'first order' discount after I missed off the discount code from the order.

"I have always found Palava to be…"

I have always found Palava to be helpful, prompt and a pleasure to deal with.

"Worth the wait"

The sweater’s quality is impeccable. It’s even more beautiful up close, in person It was easy to track and arrived on time. Even the packaging details are so thoughtful and well designed. I wish it was a tad bit longer. However, I would definitely purchase it again. This fits true to size.

"Lovely cardigan"

Lovely cardigan

"Absolutely gorgeous, great customer experience"

I ordered a green patchwork patterned cotton cardigan, which I got on special offer. I had been ogling this item for ages online and when it arrived it didn't disappoint - it is absolutely lovely! Well made and a perfect fit. The ordering process was easy and it arrived in good time. I wish I could afford to order more from this company!

"Garment and shop made by people who…"

Garment and shop made by people who care about a good experience. The cardigan is a thin cotton, although well made and beautiful design, not what I think of for a biting winter weather. It is also really short in the body, because it is for wearing with a dress. The packaging is paper and a really flat air removed bag, which I appreciate. I hope I don’t mind how short it is, because none of my other sweaters are this short and that it lasts ( I hope it will not develop holes or anything.) I did not get a dress that might go with this cardigan, because I am scared it won’t fit well and then I would have to deal with returns.

"Excellent service"

Excellent service. Had to return my garment as it was just a tad too small, but I received a refund without any fuss
The quality of the garment received was outstanding. Just gutted that I couldn’t keep it due to the fit. My body to blame not the garment! Haha