"Will use again"

They had the filters cheaper than Jeff bezos outfit. Ordered on Thursday, dispatched Friday. Arrived on time. Will use again when the time comes. Thanks

"Quick delivery on my air purifier"

Quick delivery on my air purifier, good communication, best priced. Would use again.

"Requested a whisper quite bedroom fan"

Requested a whisper quite bedroom fan, the price was the best by far and the product superb, Really quiet and moves the air with ease. The only minor issue I had was with the colour of the unit I wanted, I received a call explaining that the last grey unit had been shipped, although new stock was due in the demand for the product was so high they couldn't guarantee an exact date. I accepted and alternative colour which arrived 2 days later.

"Good delivery and competitive price"

It took a day or two longer to access the two air purifiers, but the delivery company had an easy to use site to ensure the delivery time and date worked well.
As for the products, Blueair 3210 and 3410, built by my daughter, delivered with spare filters, and they appear to work very well and are very quiet. I also note that the price was competitive.

"Very happy to date .."

The unit was ordered and delivered within 18 hours. A genuine Blue Air product in a sealed box. There are no issues with it to date and a really great price. The Blue Air, and Air purifiers all suffer from the same fault that is the app is really flakey and works when it feels like it. That is not the fault of the supplier. By the way, I read so many reviews about faulty goods (not referring to this company) that there have been difficulties in getting a refund etc . The solution? pay with a credit card and I can assure you that section 75 will apply and you can go off and get their help which I have always found to result in a quick solution...So, I have a new working unit, a good price and quick delivery all very satisfactory !!

"Absolutely brilliant"

Absolutely brilliant
Quality replacement filter and outer casing I will definitely be ordering again in 6 months!

"I purchased a whisper fan some weeks…"

I purchased a whisper fan some weeks ago £99, it was very quiet, my wife ask me what l want for my birthday l said get me another fan for my birthday , she went on my site ordered a self same fan cost £124 , she didn't realise the price difference but within a month £24 difference ,has it put a downer on it ???

"A faulty fan - Service insisted it wasn't faulty"

I have had a really bad experience with this company. I ordered a fan & initially it worked fine, however within a couple of days it stopped working although due to having a battery there was still signs of life e.g. it would beep to turn on & the battery symbol would flash, but the fan did not work.
I contacted the service dept & they asked for video evidence. When I sent them the they said they have never heard of this before, so it can't be faulty!!
Annoyed I contacted the manufacturer & told me it is faulty and UK Air Purifiers need to collect it and either refund or replace the unit.
UK Air Purifiers reluctantly arranged a collection but said if there is no fault I would need to pay for postage, which was £10. Since I had a fan that didn't work this was my only option.
On receiving the unit back (the next day) they told me it works fine. They also told me it went back to the manufacturers service department, which I know it didn't because that was not the address I sent it to and this was the day after the return.
I explained to them that the unit did not work, I even got my husband to check it over as he is an electrician and he could find no power from the AC adaptor, so this was probably the issue. I explained this to them and said did you use an alternative adaptor - they said they used the one that it was send with.
Anyway the fan did not work for me after 4 days of using it & maybe it worked for them when it arrived back to UK Air Purifiers - Potentially it was an intermittent fault that will arise again when the send the fan to the next person to order it!
But they tried to charge me £15 for sending the fan back (they originally quoted £10) - They eventually refunded the unit cost less £10. However I would not touch this company with a barge pole as it seems that if you have a faulty until they will try to blame you & deny there is a fault.

I have contacted the manufacturer who were very interested to hear the poor service UK Air Purifiers are giving on their product & also claiming that the manufacturers service department looked at the fault. They are going to contact UK Air Purifiers regarding this. I will be ordering direct from the manufacturer now as they response was a lot more professional.

"Excellent service."

Excellent service.

"Just love theses fan's this is my…"

Just love theses fan's this is my second purchase, easy to clean and not to noisy