www.wetrooms-online.com
steve needham
"Excellent customer service"
Excellent customer service with a personal call to apologies for late Friday delivery. New delivery arranged for Saturday morning which arrived as promised.
Mark Newey
"Wetroom deck"
In stock , collected , fitted next day 👍. Great product and company , Cheers Cliff .👌🏻
Glynn Woodhouse
"I was able to arrange a delivery slot…"
I was able to arrange a delivery slot to suit when I was able to be at home
Elizabeth Macleod
"Impressive!"
Ordered Thursday afternoon. Arrived in Edinburgh Friday lunchtime after a phone call on Friday morning to confirm arrival time and offer advice and installation help if needed. Excellent Customer service. Will certainly recommend to others and use again.
sharon B
"Brilliant service"
Brilliant service. They even called after I’d ordered to check this and advise on delivery.
A lot of companies could learn a lot from this. It’s called customer service at its best.
Darren St. Helens
"Good product,& quick delivery"
Good product,& quick delivery
Nikolla Leka
"Very helpful staff."
I've ordered few times and each time has been great. Staff very helpful and delivery has been been prompt
Really enjoy the experience, competitive prices and good service
So far can't fault them
Colin
"Excellent Service"
Was very helpful through the ordering process and very fast delivery Excellent service
Julia
"avoid return"
Well, sent of my own cost back as service not provide free return. As the company not take of customers of return you will not guarantee that parcel will delivered undamaged. So in my case post office did not supply fragile stiker they wrote on the box to make sure delivered in the same condition. So for that company will charge 10% value of the returned item. Where not say any in term and conditions of charges and %. Dissapointed
NB! before order make sure you know what you order to prevent refund.
Company not care what receive and how customer will send. As not any sign on the box will not guarantee of delivery condition. If any note provided on the package will not guarantee of full refund. Shame that customer not right in this days. Shame to company.
Sean
"Great service as usual from a company…"
Great service as usual from a company that cares and one of the few companies that will personally call to let me know the order’s on its way! 10/10
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