"AVOID AVOID AVOID! "

If I could rate this criminal company a 0 then I would! Received a PCN, sent evidence of payment. After going back and forth, it came to light that I made an error entering the incorrect registration. I was then told if I had have entered 1 or 2 digits wrong, then they would void the charge, but as I entered the incorrect registration, then I have to pay. When I questioned this, they added it was due to 'costs they'd incurred'. After asking for a break down of costs, I was ignored until today when I have received a threatening letter from Gladstone's Solicitors. Having paid for a parking space and staying within the amount of time I had paid for, I will not be giving these cowboys another pound of my money.

I will also be sharing my experience with local MP's, journalists and on social media to make local people aware of the bully boy tactics they apply to innocent customers who have already paid for a space in their carpark!

"Shocking company."

Shocking company.
Letters are sent demanding money which are full of mistakes, any documents they are required to give or forms are not sent.
First letter did not arrive but a second letter and final demand did.
Won't provide evidence that I overstayed in the car park and completely ignore any correspondence.
Phone number doesn't work, just goes straight to answer phone.
Logged a complaint with the ICO, due to their lack of correspondence when submitting a subject access request to them. Also logged a complaint with the IPC which they are a member of and trading standards.
Utterly rude people who can not be bothered responding.
Wouldn't even bother parking their, it's not even smooth tarmac and operated by two con men down in London.

"BEWARE! total scam!!!"

Visited for 50 mins - machines were faulty but persevered and eventually got a ticket for 1 hour. Returned within the hour and have now received a PCN for £100 saying I did not pay. Attempting to appeal but they have deliberately made the process v difficult. A complete scam - how are they getting away with this?!

"Paid for parking at the machine"

Paid for parking at the machine. Provided evidence in the form of a bank statement but was rejected. Just thieves!

" Never park here scam"

Never park here.machine was broke so payed by phone only to find out money had not been taken from bank when it said complete on phone same thing happened to my brother same day on different phone. Now both been issued with 60 pound parking fines. Scam robbery will be spreading the word to never park here

"Absolutely disgusting"

Absolutely disgusting! Payed for ticket after attempting to use the machines which where broken and eventually payed on my phone before even leaving the car park which I have proof of then I got sent a letter saying I overstayed when i was stood at the machine for a while trying to get a ticket before having to get it on my phone! I appealed it and didn’t hear anything back and spoke to someone on the phone and they said it was sorted after explaining and now I have a letter from Gladstone saying I owe 170! To which they are responding saying they can’t do anything now.
Reading other reviews it seems to be the case with everyone so I will be reporting this company aswell to trading standards!

"DO NOT USE THEIR CARPARKS YOU WILL PAY…"

DO NOT USE THEIR CARPARKS YOU WILL PAY FOR PARKING AND THEY STILL FINE YOU. EMAILS WITH EVIDENCE ALL IGNORED. THIS COMPANY IS DODGY.

"Scam"

Bought a ticket for two hours. Received a letter this morning saying that my ticket did not cover my stay of 90 minutes! Will be appealing and never parking there again. Dodgy as hell!

"Paid £5 for a ticket, received a PCN"

Paid £5 for parking in the Baltic Market Car Park, got a PCN letter for the trouble, will defend this in court if they don't accept the appeal.

"**DO NOT USE THIS PLACE** "

**DO NOT USE THIS PLACE**

Machines are faulty. You press the correct ticket for the amount of time the machine changes this then sends you a PCN.

Appealed which was sent posted and signed for.. company stated they didn't recieve. Then had to appeal again via email and chase correspondence. This was refused.

Putting people under financial pressure and hardship for greed! Absolutely disgusting!