Genuine Replacement Parts

High-Tech Tools and Innovations
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767 reviews
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Customer Reviews about

Genuine Replacement Parts

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Laura Beeman

1.00/5.00

"I have followed all the trouble…"

I have followed all the trouble shooting guidelines and continue to get ph and ch error messages on the control panel. When I plug my old board in I do not get the error message. I replaced mine because the dispenser paddle broke. My control board was working fine. Please advise next steps.

27/04/2025

Paul Gibbs

5.00/5.00

"Fit perfect but hard to install"

Fit perfect but hard to install. But got it done and washed clothes with no leak. Door fits tighter after replacing gasket

27/04/2025

Marv W.

5.00/5.00

"Perfect Fit"

Quciker than expected deliver, arrived in good condition and was a perfect fit. Recommend and will use again

27/04/2025

Lisa

5.00/5.00

"Replacement Drawer"

Ordered a replacement drawer for my refrigerator. It came quickly and was a perfect fit. Site was easy to navigate, part was in excellent condition when it arrived, a day earlier than expected.
Excellent experience.

27/04/2025

Daniel Gilkerson

5.00/5.00

"To Whom It May Concern:"

To Whom It May Concern:

Customer Service and the company as a whole, has been fantastic! The order numbers in reference are as follow, #5222802, #881553, #5227723, #5236459.

The original order was to replace my defective ice maker. Part arrived quickly, installed the part, ice machine still didn’t work. Contacted your service department, sent another ice maker, and still didn’t work. Now I have two new ice makers.

Finally figured out it wasn’t the ice maker, probably the water pump in the back of the refrigerator. Ordered a new water pump from your company. I also contacted your customer service to return at least one of the ice makers. Since it was my error, I will keep the first one I ordered as a back up.

Sent an email, someone was supposed to follow up in a few days with a return label or form. I haven’t received or heard any response. Every time I email, I get another order number that wants me to describe the issue.

Please let me know if I bought two ice makers for the price of one, or can I return the replacement ice maker since I didn’t need it due to my error?

Thank you,

Dan

27/04/2025

Diana Miller

5.00/5.00

"Easy to order"

Easy to order. Fast shipping

27/04/2025

Sherry Pearce

5.00/5.00

"Yes it was a great product."

Yes it was a great product. It worked wonderful. Thank you so much

27/04/2025

Norma

5.00/5.00

"Excellent service"

Good service, quick on sending order our and easy to find the product.

27/04/2025

customer

1.00/5.00

"They suck"

Staff was rude and not helpful at all

27/04/2025

Susan

1.00/5.00

"Disappointed in Product Changes "

Ordered the glass stove top cleaner. I am disappointed in the product. It’s not nearly as good as the one I had before. Why did you change it? It doesn’t clean very well at all.

27/04/2025
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