"Con merchants …"

Ordered a jacket xxxl I checked size guide jacket arrived but was far too small but trying to return the jacket was made very difficult by the vendor. Finally PayPal got involved at my request they secured a refund and instruction for the return address which was in the Netherlands. The company refused to accept the return from the courier but PayPal ruled in my favour for a full refund. Thankyou PayPal.

"Ordered the sports bra I’ve been seeing…"

Ordered the sports bra I’ve been seeing constantly online. Ordered the correct size for me according to their information and it arrived (finally after a long wait) and it’s half the size it should be. Poor quality and not fit for purpose at all. Heed the warnings and don’t order!

"Absolutely diabolical"

Absolutely diabolical. Placed an order and had no communication from them whatsoever. A lot of money to loose. A scam sight if ever I seen one. Do not order from these people. Not happy whatsoever, a terrible experience.

"Fraudulent company."

Fraudulent company.
Will rip you off and not refund when wrong item sent.
Needs shutting down.
Tradi g standards need to get involved as should not be allowed to trade in the uk.

"Total crap!"

Same as everyone else. Sports bra not true to size, offered a 15% refund (even though they’ve stated they won’t refund on bras) and advised to sell it on. Wish I’d done my research before buying. Hong Kong based despite being called Elysian LONDON. Crap service!

"Scammers"

Sport bras I bought are not true to size and when I asked to return items, they told me to give it away and they would give me a 20% discount on my next order. Shitty company

"Unable to give zero stars"

Unable to give zero stars. Item delivered does not fit description of item advertised. Offered a 15% refund, which I declined. They then offered a 20% refund despite their website stating that full refunds are given if incorrect item is sent. Clearly a shi*ty scam company. AVOID AT ALL COSTS

"Chinese company, NOT London based as per name."

Ordered 3 coats just after Christmas, totaling over £300. After 3 weeks of waiting the coats arrived; 2 XXL 1 M. None of the coats fit, they are all too small. Contacted the company asking to return the coats for a full refund. Over the next 3 weeks, they offered me 20%, 25% then finally 30% partial refund to keep the jackets. The returns form they sent me said that I could only use DHL to return the parcel to China. A quick quote showed that it would cost over £100 postage.
Therefore, I accepted the 30% refund.
Do NOT order from this company. Their online website looks like you are ordering from the UK.

"Haven’t recieved order"

Haven’t recieved order
Won’t answer emails
Should have read reviews first as obv a scam site

"No size label in coat"

Ordered a coat XL waited 2 weeks and coat turned up tried it on but a bit tight, but there is no size label in coat and feels like a Medium so how can I argue with them that they have sent wrong size ?