Euro Energy Group

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45 reviews
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Euro Energy Group

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Matthew Benson

5.00/5.00

"A mighty team"

A mighty team ascended on my home and completed the work in two days. Brilliant work and friendly lads. Gave advice on how to paint plaster. My home has massively been improved by the insulation however not by the ventilation vents or trickle vents, which I now have a constant draft and outside noise being more apparent. These can be solved easily so can't really knock off any stars.

01/04/2025

MR LEE BURBY

1.00/5.00

"They fitted a storage heater and they…"

They fitted a storage heater and they switched my supply to it from night to day at the meter which has cost me a fortune! They didn’t advise me I needed a smart meter to get around this problem or to get an electrician to supply the power. I’ve called them and they just tried to tell me I was wrong but I’ve spoke to the manufacturer of the storage heater now and I know they were at fault, they have cost me hundreds in expensive electricity wiring up the storage heater how they’ve done it and not even telling me to get a smart meter or offer to help supply power to the storage heater from inside my flat , disgrace, man was really rude who I spoke to also asking why I was even calling as it’s out of warranty, who even speaks like that to a customer?

26/07/2024

Aiden

5.00/5.00

"Quick easy process, quick install, quality service..."

Was a quick and easy process submitting evidence to see if I was eligible for the free eco4 scheme with Euro Energy Group.

Credit to all of the team who had me booked in and ready to go within 48 hours. Pre approvals team arrived early on the Friday morning to do the DPC and come Monday the installs team arrived at 9am to start and were all ready to pack up by Friday afternoon. Had a surprise visit from Sean mid week who did a quality inspection on the work being done, Was nice to see a company ensuring a quality service.

Although it was a very quick turnaround from approval to installation, the team were considerate of my baby who was in the property throughout and ensured that they made sure all working areas were left as clean as possible.

Thankyou to the office staff for putting up with my constant phone calls and being able to reassure me and advise at all steps what work was being carried out.

Extra thanks to Julie, Steve, Lucy (office team), Graham B, P, Ian, Ed and gang (Installs).

21/03/2024

JANE RYAN

5.00/5.00

"Absolutely amazing work fantastic teams…"

Absolutely amazing work fantastic teams very pleasant and polite. Always cleaned up afterwards annoy express how greatful we are to have such amazing guys work carried out to highest standards thank you so much.rah and everyone of you amazing people x thank you Tim and Tim

29/02/2024

William

3.00/5.00

"Absolute chaos with no warning."

Surveyor came and spent two hours here, he had plenty of time to explain what would happen and to advise us on what to expect. The workmen arrived a couple of weeks later and literally turned our home upside down. They damaged furniture, Blinds and left rooms filthy and uninhabitable at the end of the day. They did make some attempt to help us tidy up but overall the experience was very unpleasant and this could have been avoided if we had been well informed about what to expect. A week on from them finishing we are counting the cost in things that now need replacing because they are damaged or lost. The work they have actually done is excellent.

17/09/2023

Nigel Marcola

5.00/5.00

"They done a proper good job very…"

They done a proper good job very respectful and im very happy with the job they did on house

14/08/2023

Shaun Thomson

1.00/5.00

"Booked for outside insulation,rendering…"

Booked for outside insulation,rendering and boiler this company should have taken 2 weeks this job went on for over a year with different people ringing and making excuses, each time sending different teams to do the job as most of the teams came and down tools on the job as they were being lied to about what the job entailed we had a lovely garden front and rear and spent a lot of money to which they completely ruined windows were left full of concrete from the render,pipes not fixed to the wall pipes not replaced when promised the facuas look diabolical in fact it was a shambles from day one with numerous phone calls back and forth still Joy still work was not completed to a satisfactory level and all we get are excuses one after another not taking full responsibility for the worse job anyone has ever seen who works in this trade I have photos of before and after but there is no option to post these on her so I will be posting them on Facebook

13/08/2023

Mark garrard

5.00/5.00

"All work was done professionally…"

All work was done professionally instillation team electrian plumber and plasterer all worked has a team and cleaned up after there selves plus any waste they got rid of that after a month of everything being done already feeling benefits

25/07/2023

Richard Parsons

1.00/5.00

"DO NOT USE"

We were waiting a year to get this installed, dates kept being cancelled and all the promises made were not upheld! We had solar panels installed as well as a boiler and Euro Energy fitting manager said they let the electric company know but they didn't! Manager asked for our account number etc so they can tell them and 2 months later we had the same bill amount as before and when I called them nothing had been changed so missed out on 2 months reduced energy bills! They left us with leaking radiators and didn't complete the installation for 2 weeks! When ringing the office they said one thing, the fitters said another and the manager said another thing!!

25/07/2023

customer

5.00/5.00

"Top company top work awesome ppl very…"

Top company top work awesome ppl very flexible on times sam Edgar Pete Liam and all the workers from spring Street Rishton smashed it Highley recommended Lloyd and Sean we never got off to the best start but thanks for being patient we my mental health legends all of your

07/07/2023
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