"Pitch-perfect"

Overall, this interaction and its outcome have been very positive.
The main aspects of the experience of dealing with this team include reliability, assiduous attention to details, expertise, and diligence.
I highly recommend this company and their services.

"Excellent returns service"

We purchased an examination lamp a couple of years ago and its flexible arm became droopy, this caused the lamp head to be damaged.
The HCE customer support team were excellent and contacted the manufacturer on my behalf and they arranged for a free replacement unit to be sent (even though it could have been classed as user damage by other suppliers).
Their help was much appreciated and if asked for future suppliers for NHS equipment, I will recommend HCE (as long as the price is comparable).

"Highly recommended"

Great website, fast delivery, and a very helpful customer service team! They quickly resolved our failed delivery. Thank you for all your support!

"Easy to order on the website and very…"

Easy to order on the website and very quick with the delivery time.
Will use again.

"Fast delivery"

Fast delivery. I recommend

"Placed order some seven days ago and…"

Placed order some seven days ago and was today it would be delivered in three days time . On day five we had an email stating the product was no longer available and was shower the new version. Replied with in two hours with the size we required and asked for it to be delivered the next day. We now at day five past out expected delivery date.
I wouldn’t order anything from this company.

"This is a company I will never choose again—completely unreliable and irresponsible."

Although the order I placed on November 1st appears to be marked as completed, it has neither been delivered to me nor have I received a response to my inquiry about its status. Previously, I also purchased an item that was not in stock, and after a long delay, they informed me that the order could only be processed if I included it with another item, forcing me to request a refund. This is a company I will never choose again—completely unreliable and irresponsible.

"Great customer service"

As an overseas client, their customer service team advised the most efficient and cost-effective way to arrange for delivery of my item. Thank you!

"Excellent service"

Excellent service

"Easy ordering and I quick delivery"

Easy ordering and I quick delivery