EBC Brakes Direct

Vehicles & Transportation
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885 reviews
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EBC Brakes Direct

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DAVID FARR

5.00/5.00

"Fast delivery & Great customer services…"

Fast delivery & Great customer services helped ordering the correct parts.

25/12/2024

Tan Vye

5.00/5.00

"1st Class Company."

Ordered from EBC twice now, & a great service both times, good quality brakes & quick delivery. I always recommend EBC to everyone. 1st class every time.

24/12/2024

Adrian

5.00/5.00

"Always use EBC Redstuff for my Jaguar"

Always use EBC Redstuff for my Jaguar. Great performance over std OEM pads and never squeal.

23/12/2024

James Cannon

5.00/5.00

"A brilliant company to deal with"

A brilliant company to deal with

22/12/2024

KEN MONEY

5.00/5.00

"As per normal with EBC brakes great…"

As per normal with EBC brakes great products and range good price for what you get or want and they alway perform well..
Fast dispatch and delivery just wish all companies were this efficient ..

21/12/2024

clive morgan

5.00/5.00

"Great product, price and customer service"

Great product, price & customer service

20/12/2024

Peter Ryan

5.00/5.00

"Easy ordering and fast delivery"

Easy ordering and fast delivery

20/12/2024

Pawel Ostrowski

1.00/5.00

"I do not recommend and suggest stay as…"

I do not recommend and suggest stay as far as possible from this company. I ordered a set of EBC brake pads and discs through one of the distributors, and to put it briefly, one of the discs had a defect. As a result, I had to replace unnecessary suspension parts, which cost me about £1200. In the end, self-proclaimed EBC specialists, based on photos, tried to avoid refunding me for the brake set, blaming my brake caliper. However, when I asked questions like why swapping the discs caused the vibration to move to the other side, and why installing a new, different set eliminated the vibration entirely, they suddenly changed their mind and accepted the complaint. To summarise, replacing the EBC discs and pads cost me an extra £1200, and I didn't even hear an apology. I do not recommend them, once again


Reply to EBC:
I understand that you now want to create good PR, but when ML Performance, from whom I bought the brake kit, couldn’t confirm for two weeks whether they had sent the parts back to you, I called you directly. I was told by one of your specialist that I should contact the distributor because it’s not your concern. So, you’ve already shown how helpful you are.

Follow on reply:
I have left review to MLP ( about how they lost parcel I have return) and one review is for EBC because I have purchase your product and it doesn’t matter who sold brake set to me what is matter who produce it and I just warned potential customers about defective product you selling via your distributors and how you deal with your clients if there is some issue so if someone do not want to spend money for replacing unnecessary parts its better for them to consider other companies

18/12/2024

Stephen

5.00/5.00

"Excellent service "

I have used EBC on a number of occasions, the service is always excellent with fast delivery. I think the products are great quality and perform well.

16/12/2024

Boosty

5.00/5.00

"Quality"

Quality, easy to use website. Very good communication regarding delivery etc

14/12/2024
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