"Lacking "

bought a Wolf PS60+ Power Bank on line from this Centre. Delivery was quick and i thought great service but when i opened the item it all changed. There were missing items from the power pack.(Power plug & USB Charging cable) so i contacted The Journey Centre and was told these items are not supplied with the Power pack. i sent pics of how the Power pack was received and also a pic of the contents that is on the side of the box but nope Gedi was still adamant that it was not included in the pack. So i sent video evidence off of the Wolf website and also video reviews that were done by other companies but still Gedi insisted that it was not supplied with the Power Pack. So i contacted Wolf customer services who make it and they were surprised that items were missing. so long story short Wolf have agreed to replace the missing items and as for the Journey Centre who did offer me a £10 refund so i could buy my own lead & Plug the jury is out. Failed miserably at customer service and made very little effort to resolve the situation. lesson learnt and will never use again.

"Excellent customer service"

I ordered an item which turned out to be faulty. Will from the Journey Centre sorted a new item out straight away. He went really out of his way to help me and I cannot fault the customer service I received. I would definitely recommend this company and use them again.

"Excellent service"

Ordered day one, delivered day two - tracked service
What more could you want except keen price and excellent service. 5*

"Great service today"

Great service today. Very helpful friendly advice . Checked that the roof box fitted on the car and bars without impeding the boot opening. Important to check fitting on a small car and The journey centre couldn’t have been more helpful. Popped in in person as they are local to me but would recommend.

"Thule 4900 g2 pack."

Fantastic as always, delivered really quick, great customer service, a pleasure doing business with 👍

"The team at The Journey Centre went…"

The team at The Journey Centre went truly above and beyond to fulfil an order that I made. They ensured that no matter what happened the product I ordered was delivered in time for a holiday. The constant communications made me feel at ease that they were on top of ensuring I would have my delivery on time.

Thanks again for all your help in making sure I was all set for my holiday - keep up the good work. Would 100% recommend

"Thule roof box"

Visited the shop not sure which roof box was best . Offered me great advice showed me pictures of the same car with the roof box I wanted on it fitted at the same shop. Went away and thought about it only to go back the next day and make the purchase . It was cheaper than Halfords and they also helped fit it for free . Only 4 clamps I know but other places charge for this. Bought my roof bars from here last year . Would recommend anyone else using these as they offer great advice and support - if only they could guarantee sunny weather in Cornwall thanks again !!

"Text book service"

I ordered several items from this company because the pricing was competitive. The order was confirmed by email and the items despatched quickly. Tracking was provided and the order was received on the expected date, well packed. Text book service from start to finish. Thoroughly recommended, even a free Thule pen!

"New customer buying Thule parts"

Wide range of Thule products available. Found exactly what I needed and received my order by the next working day. Great customer service - would highly recommend.

"Perfect!"

Perfect customer service. We were very well looked after when choosing our bike racks. Advice was invaluable and staff were very knowledgable. High quality products. Couldn’t be happier and would definitely recommend.
Olivia