The Comfy Horse Company

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130 reviews
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Customer Reviews about

The Comfy Horse Company

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Ruth

5.00/5.00

"Useful Company to know about"

Quick response to query. Range of products and only company I could find that had exactly what I wanted.

10/07/2024

Lyn Cooper

5.00/5.00

"Easy ordering"

Easy ordering, prompt delivery good quality product

06/07/2024

Omm

5.00/5.00

"Friendly efficient service"

Friendly efficient service

03/07/2024

Myles

2.00/5.00

"I haven't received the items yet"

I haven't received the items yet, I wasn't told that they were on back order until after I purchased the item.

02/07/2024

Jooa

5.00/5.00

"Great service!"

Great service with prompt delivery. All beautifully packaged as well. Would definitely recommend.

02/07/2024

Caz

4.00/5.00

"Fast shipping - yay !!!"

Fast shipping, clear description, great products. Franklin balls set is great but fed up with Franklin company who promise a free demo via QR code but can’t get to it through all the piles of marketing. Pity because that irritation marred a great experience with comfy horse. Otherwise would have give 5 star to comfy horse.

26/06/2024

T.C.

5.00/5.00

"Great company to deal with"

Company responded promptly to my question on email and shipped the item the same day the order was made. Delivered promptly on 48 hour tracked delivery. Well packaged and a lovely Comfy Horse Tote Bag was included, which will be very useful, thank you Laura and Claire

26/06/2024

Sue

1.00/5.00

"Awful service and customer service!"

I paid over £5 delivery for a small package expecting quick delivery. I contacted after a few days to check progress to be told it would be delivered the following day, nothing arrived, I was told twice more it was being delivered the next day, still nothing. I had purchased the same item elsewhere in this time twice and delivered so I asked to cancel the order. I was told I would be refunded when I returned the goods (which I hadn’t received!). The following day the postman had the small package which I refused so he took back and marked as refused to be returned to sender. I then requested the credit in full as I was not in receipt of the goods and therefore any missing goods would be an issue with the company and courier. I still haven’t received a refund and my emails are being ignored. I would not recommend this company, customer service is appalling along with the service. Still waiting for a refund!

22/06/2024

Kathryn Dare

5.00/5.00

"Comfy Horse always provides great…"

Comfy Horse always provides great efficient service. Highly recommended

19/06/2024

Jenny

5.00/5.00

"Look no further"

Very easy site to navigate & order. Gives accurate stock details. Very good service & products.

05/06/2024
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