Your Mortgage Decisions
liz wakeman
"Exceeded Our Expectations!"
We contacted Your Mortgage Decisions in the first instance to discuss our unique situation. We were put in contact with Peter Lunn who listened, did not judge, and was in fact genuinely empathetic. He reassured us that he could help reduce our outgoings which were impacted by us supporting a family member with nursing care fees which, whilst affordable at present was not sustainable for us going forward. From the first meeting with Peter he more than took on board our expectations and was clear in what documentation he needed from us to proceed. When we met for the second time, he delivered a clear and concise presentation of his findings that more than suited us and introduced a new product that far exceeded our expectations. He clearly had taken time to research this solution. He explained everything professionally and gave answers to our questions also encouraging us to contact him whenever we needed to. Peter understood the sensitivity of our situation and whilst made things quite lighthearted was at no time ever irreverent to it. We were overwhelmed with the professional service that he provided us with and even on the day the new mortgage completed he took time to call us and give us guidance of the process. With a new mortgage, estate planning and will now in place we are very content. We would not hesitate to recommend Peters services and feel that we have been, and in future reviews, are in safe hands.
Kelly Boden
"From the onset it was a smooth and…"
From the onset it was a smooth and uneventful process. Spencer was professional and dedicated throughout. He was also at the end of the Phone, Email or Text for help and advise when ever needed.
I would strongly recommend using Spencer if you ever need to remortgage. Cannot thank him enough.
5 star service
Mia Harvey
"Simon Armstrong was efficient and…"
Simon Armstrong was efficient and supportive throughout giving me confidence at all stages of the process.
Angela Stollery
"From the very first phone call to the…"
From the very first phone call to the last I have never felt more assured or looked after from Mark Collins. He kept in touch and let us know every step of the way what was happening, even when there were no updates he phoned to tell us. Our mortgage wasn't a simple one, but he went through it diligently with us explaining everything so we could understand. I even started calling him Mr Wizard because he made what looked like the impossible happen. To be honest the written word can never tell or show my gratitude to this amazing man. Thank you Mark Collins
Mr and Mrs Toye
"Great Service…"
We are extremely happy with the service we received, from Lee Smith from Your Mortgage Decisions, Lee visited us at home and gave us detailed advice on all our options. Lee was quick to get back to us with details of a mortgage that we were impressed with. Lee completed all the necessary paperwork. Lee kept in regular contact with us updating us with the progress. Lee was always professional and polite in the dealings we had with him.
If you are looking at re-mortgaging or even a first time byer, then we can recommend YMD and Lee Smith
Mr and Mrs Toye
John McGowan
"Lee Smith"
Lee Smith, from Your Mortgage Decisions, has been the best mortgage advisor I have had the good fortune to deal with in many a year. Believe me - I have dealt with many different mortgage brokers, advisors and lenders over 30 years and I can't recommend Lee enough.
Lee is easy to do business with, knowledgeable, responsive and pragmatic; and friendly to boot.
So if you're looking for professional, no nonsense mortgage advice based on what's best for you then no look no further than Lee.
Graham Rose
"We renewed our mortgage with your…"
We renewed our mortgage with your mortgage decisions, and would like to thank Simon Armstrong for all his help in this matter. Always on the end of the phone to answer any queries. Made the whole process very simple. Very happy with the service we have received.
Jane
"We would like to thank Richard for his…"
We would like to thank Richard for his excellent service. His professionalism and expertise throughout has given us A sense of safety to know that our finances are now in order. We feel comforted to know that he is always there for us to pick his brain in the future with any financial concerns we have. We immediately trusted his genuine nature and friendly approachable personality, thus giving us confidence in his advice. Would highly recommend to anyone who feels their financial situations are going off track.
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