"Best Customer Service!!"

I worked with Shay at ROEN to do my wedding bands and "upgrade" ring earlier this year.

To be fair, I gave Shay a challenge by coming to her 2.5 weeks before my wedding in Italy, asking if she can help me with my wedding bands. Based on the time restriction, I had the mindset of "let's just get it done and do another wedding band later" but truly there is no need! Despite the time crunch, she asked (and executed) all the details for both me and my husband's wedding bands including engraving and other personal details.

For my "upgrade" ring - I had already gone through the ring shopping process previously so I knew what I liked / didn't like and I went to Shay asking for a "simple" solitaire emerald. There's no such thing as "simple" for Shay because her attention to detail is immaculate. Everything down to the band style, basket design, prongs (because there are different ones), etc. She was nothing but patient throughout this entire process. She even went above and beyond, sending me the CAD of the upgrade ring AND a CAD with the upgrade ring paired with my wedding band to ensure a flush fit. I got my ring in ~3 weeks and I am truly obsessed. This was a long winded way of saying the craftsmanship and attention to detail is spectacular and I can't wait to do more pieces with ROEN!

"The best jeweler I have ever worked with"

I have a few fine jewelry pieces from ROEN and I also designed my engagement ring with them. I knew they were the jewelers I wanted to go with for my engagement ring when I received my first pair of diamond earrings from them. The diamonds on those studs were so white and brilliant compared to the other diamonds I had from high end designer brands.

They were super involved in the engagement ring design process. I am picky and very particular on what I wanted my ring to look like and they were extremely patient and took the time to make multiple slide decks of design and customization ideas where I needed help. I really felt like the sky was the limit with my ring and I loved how involved ROEN was.

My friends who I have recommended ROEN too are also super impressed by the craftmanship and quality of the diamonds especially at a very reasonable price point. ROEN has earned themselves the title of my jeweler for life :)

"Highly recommend & would go to Roen again!"

I take myself as a very detail oriented person so when I started the engagement ring search I put in some extensive time to find the right partner. I took an initial call with Roen and had a great time meeting James and Sherry. They were extremely knowledgeable and helpful and perfect for me because I wanted to make a custom engagement ring. My partner is absolutely in love with my engagement ring, I have seen dozens of engagement rings and I feel like the details on the ring I purchased is pretty elite. Just wanted to stop by to spread the word for the Roen team!

"ROEN for the win! "

Whether you are shopping for a special gift for a special someone, or the perfect wedding for the love of your life, ROEN is my go-to choice for shopping for jewelry. I recently went through the process of buying a wedding ring and was completely overwhelmed before I found ROEN. I loved the experience of working alongside with the master jewelers, who were phenomenal and super helpful in helping me to customize the perfect ring. They were able to accommodate any personal preferences, which made me feel comfortable knowing I had made the right decision. My wife is absolutely in love with her ring and is constantly showing it off to all of her friends and family. Highly recommend to anyone in the market for fine jewelry!

"One Word. Phenomenal"

I only have one word for Roen. Phenomenal. We worked with them to create a personalized engagement ring for my partner and my gosh, it was an awesome experience. From the craftsmanship to the service, it felt like James and Sherry were tailoring every single detail to fit our exact desire. They were also so accommodating with so many changes to the engagement date and proposal. I would to work with them again!!!

"Best in class experience with ROEN"

My fiancé and I are so grateful to have stumbled across ROEN. Before we found Sherry and James, we were very overwhelmed with all the engagement rings in the world that didn’t speak to us. Not only does the team at ROEN have impeccable taste, but their jewelry is made with unbelievable craftsmanship, and they have such a beautiful ethos that runs throughout every aspect of their business. Other than our engagement ring (which is a work of timeless art), I’ve bought other pieces from ROEN to celebrate special occasions, and I get so many compliments on those pieces as well. I feel very lucky that we found a team that our families can build a relationship with and come to for many years to come.

"Perfect Everyday Earring "

After years of wearing gold plated earrings that eventually tarnished, I decided to upgrade my everyday earrings to the solid gold Gaia mini hoops. The earrings are good quality, surprisingly lightweight, and have a secure clasp, perfect for daily wear. Would recommend!

"great ring & great service"

Found out about Roen after doing some internet research on my own. They were able to craft for me a custom rose gold wedding band with all the details I specified. When it comes to jewelry, they seem to really know their stuff, but they never come across stiff or snobby about it. Just a great customer service experience all around.

"We had the best experience with ROEN"

After being dissatisfied with the custom options and pricing of popular jewelry retailers, we found ROEN through a close friend. They were exactly what we were searching for.

The team at ROEN was knowledgeable, detailed-oriented, and took our many points of feedback in stride to create the perfect engagement ring.

Despite the custom nature of our ring and their very hands-on approach, their pricing was extremely fair and stayed well within our budget.

SO happy with our experience - thank you!

"I was drawn to Roen due to their…"

I was drawn to Roen due to their commitment to sustainability and high quality pieces at great price points. In person, the craftsmanship is in a world of its own and the communication/service with the team has always been quick, transparent, and friendly.