"Wouldn’t Recommend "

There were multiple issues with the project:

1. We were told by the salesman that the project would take two weeks. Since it was happening in December we wanted to be sure it was completed before the holidays. The project began December 9th where the entire kitchen was removed. We did not have a working sink until January 3rd.
2. As part of the project the stove was to be moved 6 inches to put in a corner cabinet. When the person came out to measure the space, he told us that the gas line needed to be moved for the cabinet to fit. He told us that we needed to hire someone else, because Kitchen Magic only did the cabinets. We had to scramble go find someone quickly.
3. The cabinets were installed within the two weeks, but no counter top or sink. Now we were into holiday weeks with no communication as to when it would be finished.
4. During the removal we discovered that we needed to replace the dishwasher. We purchased the new dishwasher and had it delivered. When the person came to install the countertop and sink, he told us that he couldn’t install the dishwasher. The contract stated that he was to reconnect the existing dishwasher not to install a new one.
5. We used the recommended finance company. They received multiple request for final payout well before we even had a sink.

Overall, it was not a good experience. The expectation was that they were remodeling our kitchen not just installing the cabinets.

"This is an excellent company"

This is an excellent company. Staff are real craftsmen who obviously take pride in their work. They show up when they say they will, they work full days and finish the job on time. We have had two houses done by them and could not be happier.

"Couldn't be happier!"

From start to finish, my experience with Kitchen Magic was phenomenal! I've heard so many horror stories, but I'm happy to say that I don't have one. The whole process was handled expertly. The customer service was stellar as was the quality of the work and employees. I love my cabinets and will highly recommend them to all.

"Poor presentation by sales person"

Poor presentation by sales person. Misrepresenting many items in the process. Made claims about timeline and delivery that were incorrect. So many items including not delivering proper granite so job has to be redone. Failed to identify items that would impact installation. Poor coordination and communication by installation personnel and poor customer service. I could write a book.

"11 years ago kitchen magic installed…"

11 years ago kitchen magic installed new cabinets, with a lifetime warranty. at the time i said poo poo, well lo and behold. they do honor the warranty, my cabinet doors and drawers material was peeling off. i contacted the company,they showed me my kitchen scematic on line. i pointed out which cabinets,they did send me the replacements at no charge to me.i would definatly by from them again. , they did deliver on promised date and time

"What truly sets Kitchen Magic apart is…"

What truly sets Kitchen Magic apart is their commitment to quality craftsmanship. The construction phase was efficient, and the attention to detail was evident in every aspect of the project. The skilled team of professionals worked diligently to bring my dream kitchen to life. Thank you, Kitchen Magic!

"Kitchen Magic Praise"

Kitchen Magic, Inc. deserves every bit of praise for their innovative approach to kitchen remodeling. We've collaborated closely with their Nazareth-area team, and their dedication to delivering exceptional service and craftsmanship shines through. Homeowners looking for a local cabinet refacing and kitchen remodeling company in Pennsylvania should consider Kitchen Magic the go-to for transforming kitchens with ease and affordability.

"Poor Quality Kitchen Cabinet Laminate Company"

I have had numerous problems with my kitchen cabinet renovation project with Kitchen Magic. I've had several delays (2 months) due to receiving the wrong size doors due to the bad measurements and was shipped the wrong style (cabinet door) glass.

If you are an existing customer, good luck trying to reach the warranty department or any live body when calling. I always have to select #2 for new customer inquiries to reach a representative. The warranty department has only responded to me by email.

I have had multiple issues with the quality of the laminate and cabinet doors. You get a limited one year warranty on labor, after that customers are charged a $300.00 labor fee for each claim. The laminate on the doors and cabinets are peeling, cracking and chipping. Kitchen Magic use low quality laminate which leave customers stuck with having to pay their high service charges to repair or replace any laminate that's damaged.

It would have been more cost effective to get my cabinets professionally painted than to laminate them with poor quality "laminate" materials that's falling apart after one year.

"It's all in the details!"

Our experience working with Kitchen Magic was absolutely wonderful! Our kitchen was completed in January of 2023 and I have been meaning to write this review for some time, but have shy'd away from getting started because I'm so afraid I will leave something out. It's time I just begin. My husband and I had been wanting our kitchen remodeled for some time. We had researched and connected with multiple companies but it wasn't until our connection with Kitchen Magic that we felt confident enough to move forward with the project. The response time was immediate and we were treated as though we were spending a million dollars, despite not knowing our budget. A sales representative visited our home and asked us what we liked/didn't like about our kitchen to better understand our needs and provide recommendations and suggestions for improvements. What we liked most is that we were able to see and touch samples of cabinetry, countertop, backsplash, and hardware, on site in our kitchen while discussing options. I'll be honest, our sales representative was so personable and knowledgeable about Kitchen Magic's products and services that he had us at hello. We tried not to act too overly excited, but we had already made up our mind during this visit that it was a go! ;-) Kitchen Magic has generous financing options and we were thankful to find a fit that allowed us to begin our project as soon as a schedule would permit. Just a few short weeks following our initial telephone call, the designer arrived to take measurements and we were well on our way through the first steps. I have to share that the installers were extremely courteous and respectful when entering our home and making sure that everything in the kitchen (floor, walls, appliances) was well protected in preparation of installation. The project coordination throughout the process was top-notch and it was so nice to have one contact to reach out to with any questions we needed answers to. Every step of the project was a great experience and this is the part of the review that I referenced in the beginning when I said I was hesitant on writing sooner because I was afraid I would leave something out. I'm still afraid I'm going to leave something out, so let me not worry so much about telling you every wonderful thing about this experience and simply end with the fact that we LOVE our kitchen. It's functional, beautiful, and even enjoyable to clean up! We continue to share our Kitchen Magic experience with everyone we know. If you've read this far into the review (and I hope that you have) you can be rest-assured that choosing Kitchen Magic for your kitchen remodel is the best choice you can make. Truly, honestly, and sincerely-our best to you in your kitchen remodel adventure! Staci & Andrew

"We had Kitchen Magic redo our kitchen…"

We had Kitchen Magic redo our kitchen many years ago.. It's now time to take advantage of their so called Lifetime Warranty.. What a Joke.. Every number I call is the same .. You're on hold for 20 minutes and still no one answers.. Emailing is a joke as well.. NO ANSWER.. NEVER AGAIN