"RED plan (crypto)"

Was looking to open a crypto account offered under the PRICING tag on their website as RED plan

Red
€5.00 / transaction
Initial documents processing fee €0.00
SEPA IN €5.00
SEPA OUT €5.00
Transfers limit Unlimited
Balance fee 0.75% / year
Monthly fee €0.00
API access Yes
Account purpose Crypto trading or any business activity

There is no sign-up process as such, only a form to submit which I did.

Got email from their robot offering me:

FOR NON EEA INCORPORATED BUSINESSES/ USUAL BUSINESS
Initial documents processing fee €600.00
SEPA IN €3.00
SEPA OUT €3.00
Transfers limit Unlimited
Balance fee 0.75% / year
Monthly fee €100.00

Not what I was looking for and also way too expensive. For the same costs you can open 3 real bank accounts with reputable banks, not just a Fintech as they are.

It followed 14 days of emails and and support tickets where I tried to explain them what I wanted. Was under the impression to talk to a robot, no answers to my questions. Interestingly enough they never asked for my ID or corporate documents (which I had gladly provided).

Then finally came an email saying:
​
We appreciate your cooperation in helping us acquire the necessary information in regards to open business account. We regret to inform you that after the check up of the submitted information, we made the decision not to open your business account and close the application.
​
Sincerely,
Mistertango Onboarding Team

Since they didn't ask for any documents at all my guess is that decision was only based on the money side. I didn't wanted to buy their mad expensive bank account plan.

Overall not recommended and a waste of time. Maybe I should be glad it never came to opening an account reading some comments about blocked/lost money other people posted here.

UPDATE after reading and researching other users comments re. payments blocked etc.: Looks like the story is true. Some sanctions imposed by their regulator, the Central Bank of Lithuania:

Unfortunately Trustpilot does not allow posting direct links but you can search for

Secure Nordic Payments, UAB fined for improper execution of payment transactions

And there is a proper contact form on the regulator's website...

"No answer after 8 days - 5100 euro not refunded"

I opened an account and I sent my documents (passport, and proof of residence).

Then I funded the account with 5100 euro from another account in my name in another bank.

Mister tango blocked the payment and asked for tons of documents.
I sent them all the documents required and I am still waiting for their reply after 8 days.

I asked to send back the payment and they ignored my request too.

Don't send your money here.

"When opening an account on Mistertango"

When opening an account on Mistertango, their mobile application has repeatedly failed. I just gave up hope, then I got an e-mail that my account was opened. Before they started using the account, they made a monthly service bill. When I want to close the account, they want me to pay the bills first.

I understand the charge for the service, but I don't understand which service is charged monthly from an account that has never been used.

Also, I don't understand why my right to close the account was taken away. There is a hidden reason in this business. I call out to the authorities from here, please close my account at no charge, this is my legal right.

Never forget that all the contracts you have prepared are one-sided, as long as you see your customers as sheep to be plucked, your customers will label you as fraudulent. If you really want to make money, you can start by not losing your customers this way.

I IMMEDIATELY REQUEST MY ACCOUNT TO BE CLOSED UNCLAIMED AND WITHOUT REQUESTING ANY FEE.

ANNOUNCED TO THE AUTHORITIES.

"NEVER USE THIS SCAM SERVICE"

NEVER USE THIS SCAM OF A SERVICE
I created a business account a year while. Then they blocked withdrawals as they had their own regulatory issues, of course still kept on charging outrageous fees for nothing.
Now they threatened me with legal proceedings for debt to be collected from me while I was never able to withdraw the funds originally committed to account.
It’s a real pain and at best a joke

"AVOID, INSULTING CUSTOMER SERVICE, CASH LOCKED FOR MONTHS DUE TO COMPANY NOT COMPLYING WITH MONEY LAUNDERING REGS"

Incredibly poor, my funds were locked up several months whilst this bank was investigated and fined €245k for not complying with money laundering regulations (search for mistertango money laundering to find reports about this)

Eventually I managed to remove my funds now they are chasing for monthly account fees that were only put in place after removed my funds and account is dorment (also still not stated on website)

Customer service is non-existant/insulting, please do yourself a favor and AVOID MISTERTANGO!

"High monthly fees"

High monthly fees (15 Eur) are requested. There are no such charges in alternatives.

"The worst "bank" on heart"

The worst "bank" on heart.
I had my business account closed overnight without any explanation. I had few money on that account and I don't know where they have gone...
Now they want some money from my Personal account maintenance, which I NEVER USED. they are fuck1ng ridiculous, scam, STAY FAR FAR AWAY from them.

"Great service for our personal and business accounts"

Great service for our personal and business accounts. I have not any complaints, always get and able to send money. Of course they asking about your activity - but I think if you are working legal it's not problem to answer to their questions. I read comments before - I think mostly were closed accounts and I think due to reason of their illegal activity.

Mostly I like that they are linked with crypto exchanges. Use several of them. Instant money transfer to exchanges is the best what they have.

"A fuir"

A fuir. Trois semaines pour ouvrir un compte, un semaine pour le bloquer (sans raison) avec un solde créditeur jamais restitué. Et pour récupérer votre argent, c'est ZERO !!! Escroquerie

"Don't deposit your money here."

Don't deposit your money here.
Terrible customer service.
Deposit and withdraw had been a complete hassle.
After I have switched to ✔️ReflectBitcoin.com✔️
I have complete control over my savings, and also they are profiting there. They are an blockchain based platform with the fast customer support with daily response, great I have found them.