"Closed my account, made it impossible to withdraw funds out."

I received an email from them telling me they'll be closing my account, no reason was given and was told to withdraw my funds before the account closed.

Found out I wasn't able to withdraw the funds out as I needed to submit a statement of the account I wanted the funds sent to even though it was in my name.

Submitted a photo of my postal paper bank statement. Not good enough, MisterTango wanted a PDF version of the statement! I asked my bank for a PDF statement and they told me they did not provide PDF bank statements (this is a major Irish bank).

My account is now closed, MisterTango stole my money. 1) Why do I need to submit proof if I am withdrawing to an account in my own name? 2) They are the only company I know that do not accept postal paper bank statement photos!

"Horrible Service Providers"

All you guys do is give the same answers over and over. I tried to upload funds into my account via Bitcoin without knowing of the restrictions. The funds were deducted from my bitcoin wallet but never deposited into my account. Contacted their support service and all they said was that i should contact BTC-Exchange of which i did but did not receive a reply from them. I contacted Mistertango again and all they said was that transfers are unavailable. So what happens to my money? If you guys don't accept anyone to upload funds why not disable all payment options?
This is so unprofessional. I wasnt to know where my money is, at least it should be refunded to me.

"Très déçu ☹️"

Après avoir ouvert un compte chez eux tous était bien , ensuite ça devient du n’importe quoi 😑 , argent bloqué, questionnaire, compte limité... donc vaudrait mieux les éviter.

"For 3 years I used their service and…"

For 3 years I used their service and suddenly they blocked my account and started asking for information that is too personal repeatedly. I am disappointed with the support department because they did not adequately answer why they were closing my account.Important and unreliable and I would not recommend anyone to use.

"Worst of the worst DO NOT USE"

They blocked funds, delayed payments, requested the same info multiple times just to procrastinate payouts, definitely a service that should not exist or he used by anyone.

"MISTERTANGO - give me my many back !!!"

Dear All,
unfortunately I became a personal client and my company too, at Mistertango.
They took a lot of money for the initial payment. Shortly after that they closed my two accounts without notice. I found out about the whole situation from my company's clients who called me saying that they could not pay me for my invoice. It happened in autumn 2019.
I haven't regained my funds until now. I gave all the documents that Mistertango expected ... I get every few days information that I can transfer my money to another bank (with the same company name) and each time the transfer order is canceled by Mistertango - without giving a reason.
Of course, all the time - every month - MISTERTANGO charges a 99.99 euro fee for maintaining an account for my company. I filed a complaint and received the answer that they charge and will not give me the money back.
For a Mistertango representative who can read this - the ticket number from my complaint is 128048
So that MT has no doubts or further excuses.

"Do not ever start using the services of…"

Do not ever start using the services of this so called bank. This is a shame for fintech companies.

"----Most of the positive reviews are…"

----Most of the positive reviews are probably fake and MT is actively reporting negatives to remove them----


Had passed all the KYC/AML steps and been using personal account for a while. They stopped their card service but no replacement yet continued to charge the same fees.

Then out of nowhere they closed the account with no reasons or explanations.

Support is totally useless by either not responding or when days/weeks later a response is even sent its utterly useless and not relevant. Phone doesnt work or tells you email.

Further was told that they can onboard again once everything is closed which makes no sense.

Icing on the cake is the fact that they were penalized by the regulator their ie Bank of Lithuania for breaches and issues.

And instead of dealing with their issues, improving their processes and becoming a better banking business they appear to be busy pumping in fake reviews on here and actively removing negative reviews against them to try and increase their ratings.

Meanwhile, my money remains stuck on there, get no support response, can't access my account to withdraw it to my other bank accounts due to 2fa and I would bet they've continued to charge me fees for it!

"I am stuck on account verification…"

I am stuck on account verification forever. The support doesn't understand me

"The worst service"

Restrictions to send/receive payment transfers But they continue to charge monthly fees. no apology or explanation about the actual situation.
an advice, stay away from them!.